Aviation Institute of Maintenance · 23 hours ago
Director of Student Success
Hasbrouck Heights, NJ
Full-time
Onsite
Lead/Staff, Director/Executive
$80K/yr - $92K/yr
5+ years expThe Aviation Institute of Maintenance (AIM) is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. The Director of Student Success is responsible for leading and optimizing campus operations related to student persistence, certification, graduation, and employment outcomes, ensuring coordinated support from enrollment through alumni status.
EducationHigher EducationTraining
Responsibilities
Lead campus-wide retention strategy by monitoring student attendance, progression, barriers to completion, and overall engagement
Oversee proactive outreach, coaching, and interventions to help students remain on pace and persist through program milestones
Partner with Academics to ensure timely and accurate identification of at-risk students and implement targeted support plans
Provide leadership to Student Success staff in documenting student outreach, advising notes, follow-up, and progression status in the student information system
Track student performance against FAA certification benchmarks and internal progression expectations, ensuring students remain on pace toward all testing milestones
Oversee campus processes for FAA written exam scheduling, retesting workflows, exam follow-ups, and AKTR data submission in collaboration with Academic leadership
Support faculty and Student Services teams in preparing students for FAA written exams, oral & practical expectations, and career-ready credentialing
Ensure all required certification documentation is submitted accurately and within required timelines
Monitor student progress toward graduation requirements, ensuring timely clearance for completion
Lead team execution of graduation preparation activities, including Exit Interviews, completion checklists, and student transition planning
Maintain campus-level compliance documentation related to graduation, completion rates, and accreditation requirements
Oversee Career Services activities that prepare students for job search success, including resume development, interviewing skills, job-search coaching, and professionalism
Manage a caseload of students and graduates (as needed) and ensure Career Services staff deliver consistent, high-quality coaching and placement support
Monitor weekly placement metrics, including resumes, applications, interviews, job offers, and verified placements, and guide the team in action planning to meet targets
Build strong relationships with employers and industry partners to increase opportunities for students and graduates to secure in-field employment
Ensure accurate tracking and reporting of graduate employment statuses and all compliance documentation
Directly supervise Student Services and Career Services staff, providing coaching, performance management, and professional development
Foster a unified culture of Student Success that prioritizes timely intervention, student-centered support, and outcome-driven practices
Serve as a key partner to campus Executive Directors and Academic leadership in aligning strategy, analyzing trends, and escalating risks
Coordinate campus participation in student success initiatives including workshops, employer events, certification readiness sessions, and retention campaigns
Lead or contribute to Program Advisory Committee (PAC) meetings and ensure feedback is documented and shared with educators
Monitor weekly, monthly, and quarterly performance across all Student Success metrics—retention, certification, graduation, and placement—ensuring accurate reporting and timely submission to internal and external stakeholders
Regularly review Tableau dashboards, SIS data, and internal reports to identify trends, risks, and opportunities for improvement
Maintain compliance with accrediting bodies, FAA guidelines, and state/federal regulations related to student records, certification results, employment verification, and reporting
Ensure all staff document student interactions and outcomes in the appropriate electronic systems with accuracy and consistency
Represent Student Success at New Student Orientation and introduce students to campus expectations, upcoming milestones, and available support resources
Lead campus career fairs, employer engagement events, certification readiness events, and other initiatives that contribute to student success
Participate in commencement ceremonies and related activities
Support onboarding and training for new Student Success staff to promote consistency across the institution
Qualification
Required
Bachelor's Degree
Minimum three (5) years of professional experience in aviation, or five (5) years of experience in Student Services, Human Resources, Recruiting, Career Services, or related student-support roles
Demonstrated success in a fast-paced, performance-driven environment with measurable outcome expectations
Strong analytical and organizational skills; ability to interpret data, identify trends, and design action plans
Ability to lead teams, manage performance, and build positive, collaborative campus culture
Strong written and verbal communication skills, with a student-focused customer service mindset
Able and willing to work flexible hours, including evenings and weekends as needed
Benefits
401(k) and Matching: Secure your future with our competitive retirement savings plan.
Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
Life Insurance: Peace of mind with life insurance options.
Parental Leave: Support for new parents during important life transitions.
Paid Time Off: Recharge with paid time off to promote work-life balance.
Employee Assistance Program: Access to resources for personal and professional support.
Tuition Reimbursement: Invest in your future with financial support for further education.
Company
Aviation Institute of Maintenance
Aviation Institute of Maintenance provides education and personal enrichment for students interested in the Aviation Maintenance profession.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Lawrence
Partnership Developer
Recent News
Company data provided by crunchbase