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Mountainside · 4 days ago

Billing Specialist

United States

Full-time

Remote

New Grad, Entry Level

$22/hr - $24/hr

Mountainside Treatment Center is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. They are seeking a Billing Specialist responsible for verifying insurance benefits, ensuring accurate billing and claim submission, and providing excellent customer service to patients and payers.

Addiction TreatmentBiotechnologyHealth Care

Responsibilities

Verification of Benefits (VOB)

Verify patient insurance eligibility and benefits prior to services rendered

Confirm coverage details including copays, deductibles, coinsurance, authorizations, and limitations

Document verified benefits accurately in the system

Communicate benefit details and financial responsibility to internal teams as needed

Identify coverage issues and escalate discrepancies promptly

Billing & Invoicing

Generate accurate patient statements and invoices in a timely manner

Review charges for accuracy prior to billing

Customer Service & Communication

Handle inbound and outbound calls with clients, payers, insurance companies, and internal staff

Provide clear explanations regarding charges, statements, invoices, and insurance coverage

Address patient billing inquiries and resolve concerns professionally and compassionately

Maintain excellent customer service standards while managing sensitive financial information

Claims Submission & Follow-Up

Research claim status using payer portals, phone calls, and correspondence

Qualification

Medical terminologyBilling proceduresInsurance terminologyAttention to detailCustomer service

Required

High school diploma or equivalent required

Strong attention to detail and accuracy required

Preferred

Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred

Knowledge of billing regulations and compliance requirements preferred

Benefits

Comprehensive benefit package

Paid Time Off (which increases after 1 year with Mountainside)

Paid holidays including a Multicultural Holiday

401(k) with employer matching

Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.