Spaces. offices | co-working | meeting rooms. ยท 15 hours ago
Receptionist
IWG is the world's largest workspace network, providing flexible work solutions across 120 countries. The Community Associate role involves managing customer interactions, ensuring administrative support, and fostering a vibrant community within the workspace.
Real Estate
Responsibilities
Create and maintain your own community within your center
Help take care of all the administrative and support needs for your customers
Make sure everything is ready before the center opens
Assist customers with requests, such as changing WiFi codes and setting up meeting rooms
Sort through mail and manage customer inquiries
Help customers with printing and invoicing issues
Open service tickets for customer complaints
Organize networking events and communicate details to customers
Ensure the workspace is tidy and welcoming
Qualification
Required
1+ years of customer service experience
Ability to manage multiple tasks while providing customers with the best possible service
Good communicator, with the ability to build strong professional relationships and empathize with people's needs
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast-changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within
At least 18 years old
Benefits
Work life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
Competitive 401K Program, with a Company match
Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
A quarterly bonus plan program
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
Company
Spaces. offices | co-working | meeting rooms.
An inspiring environment where ideas develop, businesses build and relationships evolve.
Funding
Current Stage
Growth StageRecent News
2024-10-20
Computer World New Zealand
2024-06-03
Company data provided by crunchbase