Primary Services · 6 hours ago
Energy Operations Analyst
Sugar Land, TX
Contract
Onsite
Entry Level
1+ years expPrimary Services is a company strategically positioned to modernize America’s power generation. They are seeking an Energy Operations Analyst to support day-to-day operations, monitor retail power customer activities, and enhance operational efficiency in the PJM market.
Human ResourcesStaffing Agency
Responsibilities
Execute daily operations in alignment with company policies and procedures for commercial retail power customers
Monitor customer enrollments, drops, billing usage, and pre- and post-deal requests to ensure seamless operations
Verify compliance with established process controls and identify gaps to strengthen future procedures
Evaluate the efficiency and effectiveness of operational processes and recommend improvements
Update internal systems with customer contact details, conversations, and issue resolutions
Collaborate with internal departments and external vendors to resolve operational challenges
Qualification
Required
Bachelor's degree in a business-related field
1–2 years of experience in Retail Energy, preferably in the PJM market
Proficiency with Microsoft Office Suite, including Excel and Word
Strong customer service skills with the ability to resolve inquiries effectively
Preferred
Understanding of quantitative data analysis is a plus
Benefits
Competitive annual bonus
Company
Primary Services
Primary Services is a staffing and recruiting company offering direct hire, temp-to-hire position.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Regina Mellinger
President & CEO
Company data provided by crunchbase