Liberty Pumps ยท 14 hours ago
Claims Analyst
Bergen, NY
Full-time
Onsite
New Grad, Entry Level
$20/hr - $26/hrLiberty Pumps is seeking a Claims Analyst to resolve claims and issues impacting customer satisfaction related to order processing, accounts receivable, and defective products. The role involves troubleshooting, customer care, and coordination with carriers to ensure compliance and resolution of claims.
Manufacturing
Responsibilities
Help resolve customer complaints/issues when an order was not entered, shipped, or received correctly
Investigation of customer complaints and ensuring resolution to these issues
Create CFB, document and report policy and procedure errors, and see CFBs through to resolution
Investigate and gather documentation with evidence
Prepare paperwork and submit claims for pursuance of payment/reimbursement
Act as the liaison with carriers involved with shipping errors
Coordinate the filing of UPS claims
Ensure Liberty Pumps is in compliance with all DOT requirements/regulations; stay abreast of new DOT requirements; provide training/education to drivers; maintain driver completed log books
Assist & work closely with Senior Claims Analyst and Chief Financial Officer in the administration of product liability claims
Work with A/R in the resolution of disputes such as billing errors & shipping errors to ensure timely payments
Members are held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment
Able to work well in a team environment and diverse group settings
You will be expected to operate according to ISO 9001 requirements
Held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment
Expected to report all unsafe activities and conditions to the Supervisor and/or Safety Representative
Qualification
Required
High school diploma or GED
Organizational skills and being able to remain flexible at all times is necessary
Computer literate in common word processing, spreadsheet, and other Windows-based PC programs
Ability to read, write, edit, analyze, and comprehend instructions, short correspondence, and general business documents
Ability to speak effectively before groups of customers or employees of organization
Ability to define problems, collect data, establish facts, and draw valid conclusions
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc
Handle multiple projects simultaneously
Willing to work in a team environment
Self-motivated, capable of taking direction as well as working with minimal supervision
Ability to remain calm under pressure such as working through an employment situation
Company
Liberty Pumps
Liberty Pumps is an engineering company providing pumping products.
Founded in 1965
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dennis Burke
Chief Financial Officer
Recent News
Google Patent
2025-02-17
Google Patent
2025-02-17
Company data provided by crunchbase