Can/Am Technologies, Inc. · 1 day ago
Implementation Specialist
Highlands Ranch, CO
Full-time
Hybrid
Mid, Senior Level
5+ years expCan/Am Technologies is a software company that specializes in providing solutions for cash handling and financial management for local governments. They are seeking a dedicated Implementation Specialist to meet with clients, translate their requirements into application definitions, and configure the product based on client specifications. The role involves overseeing resource schedules, coordinating updates, and ensuring client satisfaction through effective project management.
ComputerSoftwareWeb Design
Responsibilities
Engagement with clients to understand and satisfy client needs
Administering project requirements
Configuring and deploying enterprise applications and business processes
Managing and monitoring deliverables
Documenting training material
Training clients on use of the solution
Provide professional services for clients
Analyze and translate client needs to technical staff including conveying technical information so non-technical individuals can understand
Consult with clients and document data mappings
Document and communicate integration specifications
Provide instruction to clients on proofing and analyzing data conversions from existing software to Can Am applications
Train clients on Teller applications
Manage time well to accomplish tasks within their allotted time slots
Seek understanding of complex issues and take the necessary steps to solve the problem in a timely fashion
Identify issues and address them before they become major
Translate client’s business requirements into application definitions, workflows, business processes, and solutions
Create and maintain systems-related documentation, such as business, system, functional requirements, process flows, status reports, and configuration worksheets
Identify problems and research alternatives through testing and consulting with peers
Oversee project resource schedules and coordinate schedule updates
Configure and deploy enterprise application and business processes
Support business process testing of the application prior to end-user acceptance testing
Prepare hand-off and customer project training documents
Qualification
Required
Bachelor's degree in Business, Project Management, or equivalent experience
Minimum of 3 years' experience as an implementations specialist or equivalent industry experience
Engagement with clients to understand and satisfy client needs
Administering project requirements
Configuring and deploying enterprise applications and business processes
Managing and monitoring deliverables
Documenting training material
Training clients on use of the solution
Experience working with software that required technical configuration (experience with SQL, XML, and JSON)
Provide professional services for clients
Proven ability to build rapport and relationships with clients within a professional and technical environment
Analyze and translate client needs to technical staff including conveying technical information so non-technical individuals can understand
Consult with clients and document data mappings
Document and communicate integration specifications
Provide instruction to clients on proofing and analyzing data conversions from existing software to Can Am applications
Train clients on Teller applications
Manage time well to accomplish tasks within their allotted time slots
Seek understanding of complex issues and take the necessary steps to solve the problem in a timely fashion
Identify issues and address them before they become major
Preferred
Understanding of different API authentication needs
Basic understanding of cloud hosted solutions
Worked with government clients
Benefits
Generous benefits
Company
Can/Am Technologies, Inc.
The Can/Am team is passionate about creating software that empowers people in what they do best.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase