Wipro · 7 hours ago
PROJECT MANAGER L1
Houston, PA
Full-time
Onsite
Senior Level, Lead/Staff
$80K/yr - $158K/yr
8+ years expWipro is an end-to-end digital transformation partner seeking a Project Manager L1 to manage project delivery and operations. The role involves ensuring customer satisfaction, compliance with project SLAs, and driving improvements in project performance and team management.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Delivery Management
Ensure seamless delivery of the projects
Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement
Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs
Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations)
Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA
Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics
Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance
Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement
Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes
Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms
Ensure expected ramp down (ERD) compliance as committed in MSA
Client Relationship Management
Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients
Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation
Identify and close early warnings on a project to avoid any customer escalations
Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account
Design and monitor project performance dashboards/ reports with the clients periodically
Delivery governance across the project
Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project
Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects
Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage
Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan
Review and monitor revenue allocations/ realization to avoid OB revenue leakage
Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks
Operational Excellence
Automation Focus
Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project
Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery
Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project
Innovation Focus
Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters
Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth
Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working
Drive and deploy Knowledge Management and sharing
Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account
Deploy the Wipro's knowledge management portal across the account and monitor & track trainings
Capability Development and Talent Pipeline Creation
Demand forecasting in line with business requirements
Anticipate attrition and ensure right talent supply chain to deliver the project
Spearhead quarterly demand forecasting and resource planning aligned to project requirements
Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team
Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements
Drive 100% compliance on trainings and upskilling requirements
Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain
Drive towards 100% mandatory training compliance for the target population within an account
Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations
Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP
Fresher engagement program
Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc)
Team Management
Resourcing
Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Talent Management
Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
Build an internal talent pool and ensure their career progression within the organization
Manage team attrition
Drive diversity in leadership positions
Performance Management
Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
Ensure that the Performance Nxt is followed for the entire team
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Facilitate rewards and recognition to acknowledge the high performers in the team
Qualification
Required
8-10 Years of experience in project management
Ability to manage delivery of a project driving operations and delivery governance
Ensure customer satisfaction
Delivery Management skills
Ability to ensure seamless delivery of the projects
Experience in deploying optimum project delivery structure post transition/migration phase by evaluating the budget, costs, risks and staffing requirement
Ability to create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements
Ensure 100% adherence in terms of schedule, quality, efforts and costs
Ensure 100% compliance to Project SLAs, information security protocols and all customers contractual obligations
Monitor and take appropriate actions on internal and external audit findings
Liaise between customer and internal technical delivery team
Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance
Conduct periodic cadence with the quality team
Conduct periodic cadence with Workforce Management Group (WMG)
Regularly audit quality (QA) status of delivery
Maintain project structure in Confluence & SAP
Ensure expected ramp down (ERD) compliance as committed in MSA
Engage with client to deploy opportunities to deploy multiple solutions
Conduct regular customer connects (meetings/ visits/ video-conference)
Identify and close early warnings on a project
Plan and conduct Quarterly Business Reviews (QBR)
Design and monitor project performance dashboards/reports with the clients periodically
Create weekly/monthly/quarterly MIS and reports to monitor and track overall project
Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters
Identify and resolve potential risks or early warning signs on project delivery
Escalate any deviations from the project charter
Review and monitor revenue allocations/realization
Provide inputs to delivery leadership team on overall delivery performance parameters
Perform pareto analysis as per the no. of incidents received
Identify automation opportunities and drive value adds across the project
Deploy next generation hyper automation and crowdsourcing initiatives
Interact and engage with tools team to bring in new tools in the project
Brainstorm with the team to identify improvement opportunities and initiatives
Drive value adds and BVMs
Plan and conduct periodic idea campaigns
Contribute in internal knowledge sharing initiatives
Deploy the Wipro's knowledge management portal across the account
Demand forecasting in line with business requirements
Anticipate attrition and ensure right talent supply chain
Spearhead quarterly demand forecasting and resource planning
Create and deploy a workplan to fulfil the required demand from all the talent channels
Anticipate new skills/upcoming technologies required to deliver the project
Drive 100% compliance on trainings and upskilling requirements
Prioritize and identify essential and upcoming technical skills required across programs/projects
Plan and drive rotations for seed positions
Quarterly connect with critical talent to understand their career aspirations
Ensure a stable arrangement and assimilation of rookie within accounts
Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Ensure adequate onboarding and training for the team members
Build an internal talent pool and ensure their career progression within the organization
Manage team attrition
Drive diversity in leadership positions
Set goals for the team, conduct timely performance reviews and provide constructive feedback
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Facilitate rewards and recognition to acknowledge the high performers in the team
Benefits
A full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
2026-01-06
Business Standard India
2026-01-06
Company data provided by crunchbase