Userlane · 20 hours ago
Sales Director / Senior Account Executive - US East Coast
Userlane helps enterprises understand and improve the value of their software. The Sales Director / Senior Account Executive will own the full sales cycle for enterprise accounts in regulated industries across the US, focusing on strategic, consultative sales to navigate complex organizations and drive software adoption and optimization.
Information TechnologyInternetSaaSSoftwareUX Design
Responsibilities
Own and drive $1M+ ARR quota through new logo acquisition and expansion in enterprise accounts
Build and execute account strategies for complex, multi-stakeholder organizations in healthcare, life sciences, or manufacturing
Navigate regulatory and compliance requirements that shape buying processes in these industries
Develop and support strategic partnerships with Vendors, system integrators, and technology consultancies
Lead complex sales cycles involving software integration, data security reviews, and procurement processes
Articulate the business case for software optimization, waste reduction, and adoption intelligence - especially around major system deployments (Epic, Cerner, Oracle, SAP, etc.)
Collaborate with Solution Consultants to scope technical requirements and demonstrate value
Forecast accurately and manage pipeline with discipline
Act as the voice of the customer, feeding insights back to Product and Marketing
Qualification
Required
5+ years of enterprise software sales experience in regulated industries - healthcare, life sciences, or manufacturing required
Proven track record of closing $250K+ ACV deals with multiple stakeholders and long sales cycles
Deep understanding of how regulated organizations buy, implement, and govern technology
Strong experience working within a partner ecosystem: co-selling, channel enablement, joint account planning
Comfortable explaining technical concepts (APIs, SSO, data governance) without being a technical seller
Consultative approach: you lead with insight, not features
Excellent at building relationships with C-suite, IT, and operational leaders
Self-starter mentality with a track record of exceeding quota
Preferred
Experience with value-based or ROI-driven selling preferred
Familiarity with Digital Adoption Platforms, Change Enablement, or enterprise analytics tools a plus
Benefits
Competitive base salary + uncapped commission plan with accelerators
You’ll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems
Work directly with our VP Sales to shape our 2026-2030 strategy as we expand into new sectors
We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training
Company
Userlane
Userlane helps businesses automate user onboarding and employee training.
Funding
Current Stage
Growth StageTotal Funding
$16.35MKey Investors
Five Elms CapitalCapnamic
2020-07-14Series B· $11.41M
2018-06-04Non Equity Assistance
2018-03-21Series A· $4.94M
Recent News
2025-02-13
2025-02-13
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