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Phigenics · 12 hours ago

Client Expansion and Growth Manager

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

Phigenics is seeking a Client Expansion and Growth Manager who will play a key role in supporting sales initiatives within existing accounts. This role focuses on driving business growth by expanding strategic partnerships and requires strong experience in business development and client engagement.

ConsultingInformation TechnologyLegal

Growth Opportunities

Responsibilities

Growth: Drive revenue expansion by introducing and selling additional Phigenics services to existing client accounts

Proposal Generation: Conduct client discovery calls and present proposals to current customers for new services

Strategic Planning: Identify opportunities in accounts and strategize plan to capitalize

Technical Knowledge: Understand building water systems, infrastructure, regulations and water chemistry

Differentiate: Communicate the unique value of Phigenics services across accounts

CRM Utilization: Maintain accurate customer data in CRM and respond promptly to client needs

Relationship Management: Build and maintain strong, long-term relationships with key stakeholders to ensure client satisfaction and retention

Collaboration: Work closely with Account Managers, technical teams, and other internal stakeholders to deliver seamless client experiences

Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes to position Phigenics effectively

Performance Tracking: Monitor sales metrics and account growth progress, providing regular updates and forecasts to leadership

Qualification

Business developmentWater management programsClient engagementASHRAE 188 familiarityROI calculationMS Office proficiencyHubSpot proficiencyCommunicationLeadership skillsInterpersonal skillsPresentation skillsAdaptability