Research Manager jobs in United States
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Knit · 3 days ago

Research Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$115K/yr - $130K/yr
date5+ years exp

Knit is a Researcher-Driven AI Platform that helps researchers conduct agency-quality quantitative and qualitative research efficiently. The Research Manager will ensure customer success by managing relationships and driving high-quality project deliverables, ultimately measuring impact through customer retention and satisfaction.

AdvertisingArtificial Intelligence (AI)Consumer ResearchMarket ResearchSoftware
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H1B Sponsor Likelynote

Responsibilities

Serving as the dedicated research lead for all customers’ projects (on assigned accounts) and serving as the ultimate accountable part for research project success
Driving and documenting in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success
Demonstrate a growth mindset as a solutions architect for customers, educating them on Knit’s research capabilities, consulting with them to adjust for fringe requirements, and proposing solutions to maximize project success - escalating to Research Directors when needs exceed capabilities
Escalating needs to Research Directors to support troubleshooting when increased risk for project viability or customer impact occurs
Driving, maintaining, and enriching all customer context to improve Knit’s ability to meet the customers’ custom research needs
Being the final, customer-ready check and approver on all Knit final topline delivery and presenting the key insights and recommendations directly to the customers
Participating in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output
Driving on feedback collection on “the last mile” - uncovering and documenting what happens after Knit delivers a project to when it’s “stakeholder ready,” supporting Knit’s product vision in getting to stakeholder ready reports

Qualification

Market research experienceLeading discovery callsQuantQual questionnairesClient relationship managementStakeholder-ready insightsSolutions architectDriving initiativesGrowth mindset

Required

Must have 5+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment
Must have experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports
Ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes
Proven track record of owning and supporting client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth
Ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands

Preferred

Proven track record successfully operating in an early stage startup (<50 employees) is a plus

Benefits

Equity Options
Healthcare (medical, dental, and vision)
Additional Coverage
A company laptop
One-time, onboarding Technology Stipend
A 401(k) with company match
Flexible time-off
Hybrid working

Company

Knit

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Knit is an end-to-end insights platform that combines the power of quantitative, video, and artificial intelligence.
dateFounded in 2015
location
Austin, Texas, USA
people-size11-50 employees
web-link
https://goknit.com/

H1B Sponsorship

Knit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2022 (2)
2021 (1)

Funding

Current Stage
Early Stage
Total Funding
$30.65M
Key Investors
Silicon Road VenturesTechstars
2025-07-31Series A· $16.1M
2024-09-18Series A· $9M
2022-06-13Seed· $3.55M

Leadership Team

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Aneesh Dhawan
Founder and CEO
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Recent News

Venture Capital
Knit Raises $16.1 Million in Series A Funding to Deliver Human and AI-Powered Insights to Enterprises
2025-08-03
vcnewsdaily.com
Knit Pulls In $16.1M Series A Round
2025-08-01
FinSMEs
Knit Raises $16.1M in Series A Funding
2025-08-01
Company data provided by crunchbase