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InSource, Inc · 5 hours ago

Software Engineering Consultant

Columbus, Ohio Metropolitan Area

Contract

Onsite

Senior Level, Lead/Staff

8+ years exp

InSource, Inc is seeking a skilled and experienced Architect to join their ServiceNow Application Team. The ideal candidate will be responsible for designing, implementing, and managing the Configuration Management Database (CMDB) to ensure accurate tracking and mapping of IT assets and services.

ConsultingInformation TechnologyManagement Information SystemsStaffing Agency

Hiring Manager

Joseph Ward

Responsibilities

Develop and maintain the overall architecture and design of the CMDB

Define data model, relationships, and data flow between CI (Configuration Item) types

Lead the implementation of CMDB solutions and integrate with other data sources and processes

Collaborate with IT teams to ensure accurate data ingestion from various sources

Establish data governance frameworks to maintain data quality and integrity

Define processes for CI lifecycle management, including discovery, updates, and decommissioning

Create and maintain comprehensive documentation related to CMDB architecture and processes

Develop reports and dashboards to provide insights into CI relationships and status

Work closely with stakeholders across IT and business units to gather requirements and ensure alignment

Provide training and support to teams on CMDB usage and best practices

Monitor and analyze CMDB performance and data accuracy, recommending improvements as needed

Stay updated on industry trends and emerging technologies related to CMDB and IT asset management

Qualification

ServiceNowITILData ModelingRelational DatabasesServiceNow ModulesAnalytical SkillsRelevant CertificationsProblem-Solving SkillsCommunication SkillsInterpersonal Skills