Mirum Pharmaceuticals, Inc. · 20 hours ago
Senior Manager, Medical Information and MLR
Foster City
Full-time
Hybrid
Senior Level
$185K/yr - $200K/yr
5+ years expMirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. As a Senior Manager of medical information and MLR, you will be responsible for developing communications and fulfilling inquiries regarding Mirum’s products while ensuring compliance with regulations.
BiotechnologyHealth CarePharmaceuticalTherapeutics
Responsibilities
Serve as a product information expert; a specialist that interfaces with clients (both internally and externally) providing concise, accurate, and non-promotional responses to medical information requests in a timely manner
Ensure that medical information responses are accurate, clear and understandable regarding Mirum’s products and that safety, efficacy and tolerability are addressed in a fair and balanced manner
Support the development of medically and scientifically accurate promotional and nonpromotional materials by providing detailed, actionable feedback on all materials submitted for your review
Manage medical information activities for the US/Canadian market in collaboration with the global medical information lead and other team members
Review promotional and non-promotional materials for scientific accuracy and consistency of medical messaging
Assist call center: train call center specialists and conduct quality assessments of responses provided
Identify and capture adverse event information and product quality complaints
Assist in tracking inquiry trends and other significant issues and provide written reports of inquiry activities to VP of Medical Affairs and Sr. Leadership
Coordinate the use of these trends to develop and update standard response letters (SRLs)
Develop customized response letters as necessary in response to specific inquiries
Assist with sales representative and medical affairs training as needed
Ensure the responses to inquiries are provided in an accurate, balanced and timely manner in accordance with all SOP and Regulatory guidelines globally
Serve as a medical information resource at scientific meetings and staffing the Medical Affairs booth when required
Act as information liaison with other Mirum departments and maintain current and accurate reference materials for Medical Affairs staff. These references include but are not limited to:
Maintain Standard Response Letters (SRL) Database
Maintain Clinical Library (texts, journals reprints, posters etc.)
Provide Medical Information literature highlights
Qualification
Required
MS, MPH, MSN, MA or PharmD degree is required with demonstrated expertise in Medical Information
Demonstrated ability, or potential, to excel in smaller entrepreneurial organizations
A minimum of 5 years of experience in Medical Information in the biopharmaceutical industry, with demonstrated management and leadership abilities
Experience in conducting medical review for promotional materials required
Exceptional oral and written communication and interpersonal skills
Ability to understand, integrate and effectively communicate the scientific/medical and commercial value of Mirum's products to healthcare providers and other key internal and external audiences
Knowledge and understanding of clinical and regulatory guidelines
Knowledge and understanding of compliance in medical affairs and commercial settings
Ability to travel up to 20% of time, to attend regional and international conferences/workshops to fulfill medical information requests
Demonstrated excellent project management skills and follow-through
Must be proficient with Veeva, Microsoft Windows, Word, Excel, and PowerPoint
Preferred
Knowledge or prior experience working in hepatology or rare disease is preferred
The ability to manage and prioritize medical information requests
The ability to clarify and respond to specific medical information inquiries
Builds strong relationships with internal and external stakeholders
Company
Mirum Pharmaceuticals, Inc.
Mirum Pharmaceuticals, Inc. is a biopharmaceutical company dedicated to transforming the treatment of rare diseases affecting children and adults.
201-500 employees
H1B Sponsorship
Mirum Pharmaceuticals, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$765.5MKey Investors
TCG CrossoverOberland CapitalNew Enterprise Associates
2025-12-19Post Ipo Equity· $68.5M
2025-12-08Post Ipo Equity· $200M
2023-04-12Post Ipo Equity· $275M
Leadership Team
Joanne Quan
Chief Medical Officer
Recent News
The Motley Fool
2026-01-14
2026-01-13
Company data provided by crunchbase