Fire Department Support Programmer jobs in United States
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InfoStride ยท 6 hours ago

Fire Department Support Programmer

InfoStride is a company that provides support for various software systems. The Fire Department Support Programmer will support the Computer Aided Dispatch system, enhance applications, and manage report writing needs for the department.

Cloud ManagementCyber SecurityDevOpsDigital MarketingInformation TechnologyMobile AppsQuality AssuranceSoftwareWeb Development

Responsibilities

Support Department's Report writing needs (approximately until June 30 th , 2026)
Create and deliver appropriate technical documentation to project needs throughout development process
Contribute to the efficiency and effectiveness of the project by actively participating as a member of the team in daily, weekly, and monthly meetings
Communicate development roadblocks to development team within 24 hours of determination
Reporting requests include monthly CAD exports and Auto Aid reports as well as reporting to rural fire chiefs
Responsible for scheduling system upgrades with the vendors CentralSquare and Priority Dispatch
Day-to-day department's operational support dependent on project needs
Deliver weekly progress reports for development team code review
Analyze and correct technical issues as found, providing weekly bug status updates
Evaluate and recommend alternative application design solutions
Maintain and communicate status of work performed bi-weekly at minimum
Responsibilities include building units, stations, and response plans, modifying protocol, adding new users, monitoring system health and troubleshooting CAD issues and outages
Several ad hoc reports are requested by various personnel including City of Las Vegas, Clark County, Moapa and Mt. Charleston

Qualification

CAD AdministrationMS SQL ServerPower BICrystal ReportsFireRMS supportProQA supportStation Alerting supportWrittenProfessional organizationOperating System BasicsNetworking FundamentalsSpoken EnglishTechnical documentationInterpersonal skills

Required

Expert level/Minimum five (5) years' experience in: CAD Administrator with knowledge of CentralSquare software
Expert level/Minimum five (5) years' experience in: MS SQL Server (T-SQL / Stored Procedures)
Expert level/Minimum five (5) years' experience in: Power BI, Crystal Reports report writing
Advance level/Minimum one (1) year' experience in: FireRMS support
Advance level/Minimum one (1) year' experience in: ProQA support
Advance level/Minimum one (1) year' experience in: Station Alerting support
Minimum one (1) year' experience in: Documentation of technical requirements in project tracking system
Building and executing test plans for software modifications

Preferred

Proficient command of written and spoken English. Should demonstrate fluency in both oral and writing communications
Demonstrates professional organization, documentation, communication, and interpersonal skills
Operating System Basics
Networking Fundamentals

Company

InfoStride

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InfoStride offers complete solutions from Talent & Workforce, app development & QA automation, digital & cloud for technology companies.

Funding

Current Stage
Growth Stage
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