Skyworks LLC · 22 hours ago
Sr. Sales Operations Analyst 2
Skyworks is an innovator of high-performance analog semiconductors powering the wireless networking revolution. The Sr. Sales Operations Analyst 2 will partner with Sales Management and cross-functional teams to drive strategic Salesforce CRM initiatives, optimize sales operations, and ensure data-driven decision-making.
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Responsibilities
Own Salesforce data integrity: define and execute data quality rules, deduplicate Accounts/Contacts, implement and drive ongoing funnel hygiene campaigns
Administer reports and dashboards for pipeline health and design win rates; Establish consistent KPI definitions and structured reporting cadence
Lead user enablement and adoption: Provide on-going training and support to ensure effective use of SFDC tools and processes. This can include live and recorded training sessions, creating training aids, supporting user testing and new employee onboarding. Continuously enhance processes using a phased “crawl-walk-run” approach
Ensure CRM logic is aligned with sales policies by maintaining policy and process alignment. Conduct Defect and DWIN Audits to ensure governance and compliance
Partner on launch and roll out of new Salesforce quoting tool. Ensure Salesforce quoting governance: price book accuracy, product rules, complex schedules, approvals, etc
Support end-to-end integrations across the SFDC quoting tool, SAP ERP, and pricing catalogs to deliver a complete customer view and maintain accurate order data throughout the process
Be the SFDC subject matter expert and user support contact for Sales, Finance, Marketing, and Operations
Translate business needs into solutions through clear requirement gathering and documentation (BRD). Communicate requirements with IT and oversee through UAT and end user training and adoption
Partner in the transition of lead tracking functionality from the custom-built tool to Salesforce
Monitor SFDC Case activity (e.g., response times, cycle times, approval latency) and deploy automation to streamline workflows and accelerate resolution
Prepare presentations for customer reviews and quarterly business reviews (QBRs) with senior management, presenting SFDC insights and design-win (DWIN) metrics to support decision-making. Ensure all actions and follow-ups from reviews are tracked and completed
Lead cross-functional teams to plan, track and implement system changes. Also monitor adoption to ensure effectiveness of changes and act as the change management champion
Qualification
Required
Bachelor's degree in Business, Information Systems, or related field
8+ years of experience in sales operations, business analysis, or enablement roles within semiconductor or technology distribution
Strong expertise in Salesforce (SFDC) administration, including end to end configuration (objects/fields, validation rules, record types, page layouts, permission sets, sharing models), advanced reporting, analytics, dashboard development, and CPQ
Data governance and hygiene: deduplication, required-field enforcement, and territory/account hierarchy management (Enterprise Territory Management)
SFDC quoting knowledge: price books, product rules, discount schedules, approval routing, and quote data integrity
Strong analytical and problem-solving skills, including advanced data analysis and data storytelling
Proven ability to lead cross-functional projects and drive process improvements
Excellent communication and presentation skills, including experience engaging with senior leadership
Familiarity with design-win (DWIN) processes, quarterly business review (QBR) practices, and quote-to-cash operations
Bulk data operations: Data Loader/Importer, ETL tools, and error handling
Ability to manage multiple priorities in a fast-paced environment
Collaborative mindset with a focus on driving measurable business outcomes
Cross-functional communication: Ability to effectively communicate with all levels of the organization including executive team
Tool fluency: Salesforce Sales Cloud, Excel (lookups, pivots), Power BI, and familiarity with ERP concepts (e.g., SAP orders & pricing)
Preferred
MBA preferred
SQL proficiency for querying, reconciling, and auditing Salesforce and related business data is a plus
Benefits
Access to healthcare benefits (including a premium-free medical plan option)
A 401(k) plan and company match
An employee stock purchase plan
Paid time off (including vacation, sick/wellness, parental leave)
Participate in an incentive plan
Eligible for additional awards, including recognition and stock
Company
Skyworks LLC
Along with new and used aerial lifts, Skyworks LLC offers a full line of new, used and rentals of construction equipment, aerial work platforms, scissor lifts, boom lifts, forklifts, telehandlers, accessories, and supplies from manufactures such as JLG, SkyTrak, Terex, Mustang, Dynapac & Genie.