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UL Solutions · 12 hours ago

Project Coordinator

Austin, TX

Full-time

Hybrid

Mid Level

3+ years exp

UL Solutions has been pioneering change since 1894, leading the way in safety science. They are seeking a Project Coordinator to manage client-facing projects, serve as a primary point of contact for clients, and coordinate with global teams to ensure project success.

AdviceAnalyticsEducationPublic Safety

Responsibilities

Manage client-facing projects within assigned service lines or geographic markets

Act as a primary point of contact for client inquiries, providing guidance, coordinating support, or escalating as appropriate

Gather and evaluate information from internal systems and stakeholders to support sound decision-making throughout the project lifecycle

Coordinate with Emergo offices worldwide to support project intake, time tracking, invoicing, deliverables, and postdelivery follow-up

Communicate effectively with contractors, partners, and external suppliers to support consistent project execution

Serve as a liaison to consultants and critical suppliers, assisting with scheduling, project calendars, resource allocation, and timesheet management

Utilize organizational tools, systems, and financial resources to plan, staff, monitor, and evaluate assigned projects

Maintain accurate and secure client documentation in compliance with internal procedures

Support the development, maintenance, and communication of project related processes to ensure consistency across global teams

May conduct or support service-related training or presentations as experience allows

Monitor the overall health of client accounts and communicate emerging risks or impacts to appropriate project managers or management

Contribute as a service lead for small to medium service areas or support larger service initiatives under the direction of a service lead

Provide secondary support to incoming calls from clients, prospects, vendors, salespeople, and consultants, ensuring professional and timely responses

Complete accurate weekly time entry

Qualification

Client CoordinationProject ManagementOrganizational SkillsCommunication SkillsCritical ThinkingBilingualNegotiationTeam Collaboration

Required

Bachelor's degree or equivalent combination of education, training, and experience

Minimum of 3 years of experience supporting client projects or working in a project management environment

Demonstrated ability to facilitate meetings, negotiate, and influence outcomes

Strong organizational skills, with the ability to manage multiple priorities while maintaining high quality and exceptional customer service

Clear and effective communication skills

Ability to anticipate risks, troubleshoot issues in real time, and escalate when needed

Demonstrated critical thinking skills, including the ability to analyze complex information, identify patterns or risks, and develop sound, data driven recommendations

Comfortable working in a dynamic environment with shifting priorities and frequent change

Ability to quickly learn and utilize new systems required for project management

Collaborative team player with a focus on contributing to current and future business goals