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techolution · 11 hours ago

Sr Business Process Excellence Manager – Digital Transformation/AI Automation

NYC Metro Area

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Techolution is a next gen AI consulting firm dedicated to delivering innovative AI solutions for enterprises. They are seeking a Sr Business Process Excellence Manager to lead process optimization initiatives across AI and technology programs, focusing on improving efficiency, quality, and ensuring alignment to measurable ROI.

Big DataConsultingInformation Technology

H1B Sponsor Likely

Responsibilities

Lead end-to-end process optimization initiatives to improve efficiency, quality, cycle time, and cost

Analyze current-state processes, identify bottlenecks, waste, and variation, and design optimized future-state workflows

Standardize and document processes, SOPs, and governance models across delivery and operations

Apply Lean and Six Sigma tools (DMAIC, Value Stream Mapping, 5 Whys, Pareto, root cause analysis) to drive measurable improvements

Build ROI and cost-benefit models to evaluate automation and improvement initiatives

Improve estimation accuracy through structured work breakdowns, capacity modeling, and effort analysis

Lead requirements discovery sessions to clarify ambiguous inputs and prevent rework

Drive adoption of optimized processes and manage organizational change

Define, track, and report KPIs related to process performance, efficiency, quality, and ROI

Collaborate with AI and automation teams to identify and prioritize high-value optimization opportunities

Advise on where AI and automation add value—without over-reliance on tools—ensuring human oversight in stakeholder interactions

Qualification

Process optimizationLean Six Sigma certificationAnalytical skillsExecutive DashboardingCross-functional collaborationStakeholder managementCommunication skillsProblem-solving skills

Required

10+ years of experience in process optimization, operational excellence, or continuous improvement

Lean Six Sigma certification (Black Belt preferred; Green Belt with strong hands-on delivery considered)

Proven experience improving business or technology processes with measurable outcomes

Strong analytical, quantitative, and problem-solving skills

Experience conducting process mapping, value stream analysis, and root cause analysis

Ability to work across cross-functional teams (engineering, PMO, operations, leadership)

Strong communication, facilitation, and stakeholder management skills

Preferred

Executive Dashboarding & KPI Governance: Ability to design leadership dashboards that reflect truth, not vanity metrics

Experience in AI project environments, with a focus on tying executions to business value

Company

techolution

Glassdoor4.0

Techolution is a visionary technology consulting company on a mission to empower enterprises with digital transformation.

Founded in 2012

New York, New York, USA

201-500 employees

http://techolution.com

H1B Sponsorship

techolution has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2021 (1)

2020 (3)