Upwing Energy · 9 hours ago
IT Support Engineer
Cerritos, CA
Full-time
Onsite
Mid Level
3+ years expUpwing Energy is seeking an IT Support Engineer to manage the complete lifecycle of IT services for their staff. This role involves providing IT support, troubleshooting, and improving IT services while working closely with the Director of IT and Information Security.
EnergyEnvironmental ConsultingOil and Gas
Responsibilities
Provide 1st and 2nd tier support to Upwing Energy employees
Install and configure computers, printers, conference room AV equipment, network equipment, and other technology devices
Deploy and troubleshoot various 3rd party software and create user guides or documentation as needed
Provide overall IT assistance, training, and guidance to employees while identifying ways that Upwing Energy can continuously improve IT services
Qualification
Required
3+ years of experience in IT support or a similar role, preferably in a high tech fast-paced environment supporting hardware/software engineers, labs and manufacturing
Experience with Windows, Active Directory, Group Policy, M365, Teams, and other Microsoft technologies
Basic understanding of information security principles (SSL VPN, firewalls) and service delivery frameworks such as ITIL
Ability and desire to take on higher-level strategic projects and continued learning when daily tasks stall including network administration, systems administration, high-performance computing, information security, etc
A+, Network+, MCSE, or other technical certifications
Associate's or bachelor's degree in Information Technology, Computer Science, or related field is a plus
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external resources and communicate technical concepts and ideas to a general audience in simple terms
Proven ability to manage multiple projects and prioritize tasks effectively
Motivated self-starter personality, able to work independently while maintaining patience with the interruptions of coworkers
Excellent problem solving and analytical skills with attention to detail – able to see the big picture, make connections and appropriate decisions
Ability to regularly lift up to 25 lbs. for duties such as delivering computers, unpacking and rack-mounting equipment, etc
Ability to work extended hours and overtime as needed
Company
Upwing Energy
Upwing Energy brings gas production to new heights by providing an artificial lift technology.
51-200 employees
H1B Sponsorship
Upwing Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$32.12M2022-11-17Series C· $22M
2020-03-27Series Unknown· $10.12M
2018-06-12Series Unknown
Leadership Team
Herman Artinian
President and Chief Executive Officer
Recent News
Company data provided by crunchbase