Dealer Management System (DMS) Implementation Consultant jobs in United States
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Bernard Nickels & Associates · 1 week ago

Dealer Management System (DMS) Implementation Consultant

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$45/hr - $52/hr

Bernard Nickels & Associates is seeking a Dealer Management System (DMS) Implementation Consultant to oversee the deployment of Dealership Management Software solutions. The role involves leading project phases, engaging stakeholders, and ensuring successful software installation and user adoption.

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Growth Opportunities

Responsibilities

Lead and coordinate all phases of software installation, from initial assessment and planning through post-installation support. Act as the primary point of contact and ensure all milestones are met on time and within scope
Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans
Serve as the main liaison between dealership staff, software vendors, and Deloitte teams, ensuring clear communication of project objectives, timelines, milestones, and expectations
Foster collaboration and ensure effective stakeholder buy-in at each project stage
Oversee the technical installation and integration of software systems (finance, inventory management, CRM, etc.), ensuring alignment with dealership business needs
Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success
Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption
Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools
Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes

Qualification

Software implementationDealership Management Software (DMS)Project managementTechnical troubleshootingClient service orientationAnalytical problem-solvingCommunication skillsOrganizational skillsTeam collaborationAdaptability

Required

High school diploma/GED required
Foundational understanding of Dealership Management Software (DMS), automotive business processes, and core IT infrastructure
Exceptional communication, organizational, and analytical problem-solving skills
Demonstrated project management and multitasking capabilities
Technical curiosity with a proactive approach to troubleshooting software and hardware issues
Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency
Collaborative team player with a growth mindset and a commitment to ongoing learning
Comfort with evolving technologies and rapidly changing business environments

Preferred

College degree preferred
Previous experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred

Company

Bernard Nickels & Associates

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Bernard Nickels & Associates is a staffing agency that offers recruitment and staffing for IT, office support, finance and legal sectors.
dateFounded in 2002
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.bnastaffing.com

Funding

Current Stage
Growth Stage

Leadership Team

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Brad Widolok
Founder, CEO
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Noah Nielsen
Partner
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Company data provided by crunchbase