Fred Astaire Dance Studios - Colorado ยท 3 weeks ago
Customer Support Representative - Front Office Assistant Full Time
Warwick, RI
Full-time
Onsite
New Grad, Entry LevelFred Astaire Dance Studios is a franchise network dedicated to enriching lives through the positive power of dance. They are seeking a Customer Support Representative to greet students, answer inquiries, and maintain an organized environment to support management and instructors.
Performing Arts
Responsibilities
Greet and welcome guests as soon as they arrive at the studio
Answer, screen, and forward incoming phone calls
Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.)
Provide accurate information in person, over the phone, and via email
Receive, sort, and distribute daily mail and deliveries
Update calendars and assist with scheduling meetings
Support management with clerical tasks such as filing, photocopying, transcribing, and faxing
Assist students and team members with account or event-related inquiries
Qualification
Required
Previous customer service or administrative experience preferred
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and thrive in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Friendly, professional demeanor and a passion for working with people
Professional attitude and appearance
Basic experience with Microsoft Word, Excel, Publisher, Etc
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service Skills
Company
Fred Astaire Dance Studios - Colorado
Our Colorado dance studios offer a full range of Ballroom and Latin dance lessons for all skill levels, and with or without a partner.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase