Teambridge · 5 days ago
Implementation Manager
San Francisco, California
Full-time
Onsite
Entry, Mid Level
1+ years expTeambridge is a composable, AI-native workforce management platform focused on improving the management of hourly workers. The Implementation Manager will lead customer onboarding projects, ensuring successful integration and configuration of the Teambridge platform while collaborating cross-functionally to meet customer goals.
Computer Software
Responsibilities
Lead customer onboarding projects from kickoff to go-live, ensuring timelines, deliverables, and technical requirements are met
Become a subject matter expert on the Teambridge platform to provide hands-on guidance through integration, configuration, and deployment
Collaborate cross-functionally with Sales, Product, Engineering, and Customer Success to ensure customer goals are aligned with product capabilities
Develop and execute implementation plans based on customer needs and organizational workflows, helping them transition from legacy systems or manual processes
Manage multiple onboarding projects concurrently, maintaining communication, documentation, and stakeholder alignment throughout
Train customer teams (technical and non-technical) on best practices and platform usage to ensure early and effective adoption
Identify potential roadblocks and proactively problem-solve to ensure smooth implementation
Capture feedback from onboarding engagements to inform continuous improvements in product, support, and implementation processes
Qualification
Required
1–3 years of experience in software implementation, technical onboarding, or project management in a SaaS or tech-driven environment
Familiarity with technical concepts such as APIs, integrations, and platform configurations—able to translate customer needs into platform solutions
Exceptional communication skills and confidence working with both technical stakeholders and business users
Proven ability to manage projects, set expectations, and deliver results under tight timelines
Strong organizational skills with a detail-oriented mindset and the ability to manage several implementations simultaneously
A proactive and adaptable approach to navigating client needs, platform capabilities, and internal workflows
Preferred
Bachelor's degree in Business, Computer Science, Engineering, or a related field preferred
Experience working with blue-collar workforce management or scheduling solutions
Familiarity with composable or low-code platforms
Previous exposure to early-stage implementation frameworks or playbooks in a startup or high-growth company
Company
Teambridge
Teambridge is the only AI-native contingent workforce management platform that is purpose-built for the complexities of managing hourly, contract, and frontline teams.
51-200 employees
H1B Sponsorship
Teambridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Arjun Vora
Co-Founder and CEO
Tito Goldstein
CEO & Co-Founder
Company data provided by crunchbase