OneRail · 14 hours ago
Vice President, Implementation
United States
Full-time
Remote
Director/Executive
$224K/yr - $274K/yr
10+ years expOneRail is a leading omnichannel fulfillment solution providing dependability and speed to help businesses meet their delivery promise. The Vice President of Implementation is responsible for overseeing the deployment of OneRail’s delivery orchestration platform, ensuring technical excellence and leading a high-performing implementation team.
Delivery ServiceFreight ServiceLast Mile TransportationLogisticsSaaS
Responsibilities
Rebuild and execute OneRail’s implementation strategy focused on scalability, technical rigor, and rapid time-to-value
Lead, mentor, and grow a team of implementation managers, technical consultants and integration specialists
Create a culture of delivery excellence centered around repeatable methodologies, technical mastery, and proactive problem-solving
Partner closely with Product and Engineering to align implementation readiness with roadmap evolution and ensure field-facing teams understand new capabilities
Own the technical architecture of customer implementations, advising on API integration patterns, data workflows, authentication protocols, and system dependencies
Oversee scoping, design, configuration, and technical validation of OneRail platform deployments, including:
API integrations (REST/JSON, webhooks, event-driven workflows)
ERP, POS, OMS, TMS, and WMS connections
Data normalization and mapping
Automation logic, routing configurations, and business rule setup
Ensure projects are delivered on time with strong governance, proactive risk management, and rigorous technical QA
Serve as the executive escalation point for technical challenges, complex data scenarios, and high-visibility enterprise launches
Work directly with customer CIO/CTO stakeholders, solution architects, and IT teams to define integration requirements and ensure architectural alignment
Champion customer outcomes by reducing implementation friction and enabling faster adoption of OneRail’s core features (dispatch automation, inventory visibility, routing logic, rate optimization, etc.)
Drive continuous improvement of implementation playbooks, technical templates, and solution frameworks
Partner with Solution Engineering to ensure accurate scoping and technical expectations during the sales cycle
Collaborate with Product Management to provide field insights that shape the product roadmap, integration standards, and customer-facing tools
Coordinate with Customer Success to ensure seamless go-live handoffs and clear ongoing ownership of technical workflows
Interface with OneRail’s Network Operations and Carrier Management teams to ensure partner integrations are implementation-ready
Build and manage implementation KPIs—including time-to-value, accuracy of technical configurations, integration success rates, and customer satisfaction during onboarding
Implement systems and automation to improve forecasting, reporting, and resource management
Maintain and evolve OneRail’s implementation methodology with a strong emphasis on technical documentation, testing protocols, and compliance
Qualification
Required
10+ years of experience leading complex SaaS implementations, with at least 5 years in a senior leadership role
Deep technical expertise in API integrations, enterprise system architecture, authentication standards, and data transformation
Proven experience implementing solutions across retail, supply chain, logistics, or transportation ecosystems
Strong ability to translate customer requirements into scalable technical solutions and communicate them at an executive and engineering level
Demonstrated success scaling implementation teams during high-growth phases
Exceptional problem-solving ability and comfort navigating highly technical conversations with enterprise IT stakeholders
Preferred
Experience with logistics platforms, dispatch systems, OMS/TMS/WMS integrations, or carrier networks
Familiarity with routing engines, middleware/iPaaS tools, or event-driven architectures
Strong understanding of security best practices (OAuth, SSO/SAML, encryption standards, compliance frameworks)
Experience working in a fast-paced SaaS organization
Company
OneRail
OneRail is a software-as-a-service platform that offers final mile delivery services for enterprise shippers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$109.5MKey Investors
Aliment CapitalStrategicIronspring Ventures
2024-11-21Series C· $42M
2024-04-16Series Unknown
2024-01-31Convertible Note· $13M
Leadership Team
Bill Catania
Founder & CEO
Lisa Catania
Co-Founder/EVP Customer Success & Marketing
Recent News
2026-01-07
Company data provided by crunchbase