South Shore Health ยท 8 hours ago
Access & Revenue Systems Manager
Weymouth, MA
Full-time
Onsite
Senior Level
$131K/yr - $189K/yr
5+ years expSouth Shore Health is seeking an Access & Revenue Systems Manager to provide strategic and operational leadership for Epic Access, Revenue Cycle, and integration platforms. The role involves managing day-to-day operations, ensuring system reliability, and collaborating with leadership to drive system solutions and best practices.
Health CareHome Health CareHospitalNon Profit
Responsibilities
Effectively plans, coordinates, and manages multiple competing projects
Effectively plans, monitors, and manages daily operational functions of the clinical inpatient IT team
Takes personal responsibility for project and operational outcomes while ensuring high-quality customer service
Plans and directs staff activities related to configuration, testing, enhancements, security management, reliability, and system integrity
Owns issues through resolution, escalating appropriately when necessary
Participates in the IS Leadership on-call rotation
Remains available to collaborate and engage during unplanned system downtimes and critical incidents
Manages and partners with IS Leadership on operating and capital budgets for assigned areas
Maintains professional and technical competency in informatics and technology through continuous self-improvement. Follows current trends and is aware of current technologies and practices to improve clinical outcomes
Monitors and communicates progress on all projects
Escalates appropriately and when necessary
Works well under pressure, takes direction, and works individually and within a team
Identifies needs, constraints, and priorities of assigned work and organizes time efficiently
Produces quality work product that is accurate, complete, and detailed
Leads strategic planning sessions with client groups
Leads successful project implementations by assigning, monitoring, and completing all assigned tasks
Researches, plan, and make recommendations to meet or exceed business requirements
Provides complete and accurate project updates in a consistent and timely manner for all projects
Monitors verify and recommend changes to the operating budget regarding vendor expenditures
Negotiates vendor contracts
Qualification
Required
Bachelor`s Degree or equivalent combination of post-secondary education and experience in Healthcare, Information Science, or related field
Five years of Experience in the IT healthcare field
Five years of IT Experience supporting access and revenue cycle-based applications
Two (2) or more years of Experience in a supervisory/lead role
Experience acting as a clinical or technical liaison
Demonstrates a collaborative communication style
Demonstrates clear and concise oral and written communication
Represents IT positively to other parts of the organization
Is open to new ideas
Assists, mentors, and counsels team members appropriately
Demonstrates practical listening skills
Facilitates communication between clinical leadership and staff to troubleshoot system issues and problems
Works effectively with all other clinical and non-clinical staff ensuring results achieve desired outcomes
Maintains composure under pressure
Preferred
Knowledge of Access & Revenue Cycle Applications, Integration : EHR, HB, PB, Cadence, Prelude, HIM, Integration, Rhapsody, Cleo
Company
South Shore Health
South Shore Health System is a not-for-profit charitable health system offering primary & specialty care, hospital care & community care.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Allen L. Smith
President/CEO
Recent News
2025-12-02
2025-11-26
2025-09-12
Company data provided by crunchbase