RealSelf · 1 week ago
Account Director
New York, United States
Full-time
Hybrid
Senior Level
$155K/yr - $165K/yr
5+ years expRealSelf is a trusted authority in aesthetics, evolving into a digital ecosystem that empowers consumers in their aesthetic journey. The Account Director will manage a segment of providers, focusing on revenue retention, performance optimization, and strategic advisory to enhance provider value from the platform.
BeautyCosmeticsHealth CareInternet
Responsibilities
Own and grow a defined book of business through renewals, retention, and expansion
Analyze provider performance and translate insights into actionable recommendations during check-ins, QBRs, and retention / renewal conversations
Proactively identify risk, mitigate churn, and optimize provider performance within the RealSelf marketplace
Partner closely with Account Executives, Product, and Data teams to drive growth and improve the customer experience
Qualification
Required
5+ years of experience in account management, ad sales, or performance-driven revenue roles
Experience managing and growing a meaningful book of business with revenue accountability
Comfort working with performance data, metrics, and benchmarks to influence customer decisions
Strong communication skills and confidence engaging with senior decision-makers
A consultative mindset with the ability to balance relationship management and revenue outcomes
Highly organized, analytical, and comfortable in a fast-paced, evolving environment
Preferred
Experience in SaaS, marketplaces, ad tech, or performance marketing environments
Benefits
Health benefits: We offer comprehensive benefits for medical, dental and vision 100% paid for by RealSelf at the employee level
Work-life balance: Enjoy paid time off, including no work on your birthday and Summer Fridays, as well as generous leave options for life events such as becoming a parent.
401(k) matching: Plan for the future and take advantage of our 401(k) plan with a company match
Treatment reimbursement: At RealSelf, we encourage our team to walk in our audience’s shoes. That’s why we offer a cosmetic treatment reimbursement program to employees who would like to take on a more active role as the consumer.
Company holidays: We believe in celebrating holidays! Enjoy time off during our 12 company-wide holidays + no work on your birthday!
Hybrid NYC office: We recognize that there’s no one size fits all with office culture. That’s why we believe in a flexible hybrid schedule for our New York City employees, who can enjoy the benefits of in-person collaboration in our office as well as deep work time while remote at home.
Company
RealSelf
RealSelf is an online community where people can ask questions, share experiences and connect with doctors providing cosmetic treatments.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$41.95MKey Investors
Elephant
2018-08-10Series C
2018-04-19Series B· $40M
2008-06-26Series A· $1.2M
Leadership Team
Tom Seery
Executive Chairman
Recent News
2025-11-20
2025-02-25
Company data provided by crunchbase