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Federal Student Aid an Office of the U.S. Department of Education · 1 day ago

Supervisory Management and Program Analyst (DE)

Washington, DC

Full-time

Onsite

Mid, Senior Level

1+ years exp

Federal Student Aid, an Office of the U.S. Department of Education, administers federal financial aid programs. The Supervisory Management and Program Analyst will provide strategic guidance on complex program issues, lead policy development, and enhance management systems to support key initiatives.

AssociationEducationFinancial ServicesGovernmentNon Profit

No H1B

U.S. Citizen Only

Responsibilities

Providing strategic guidance to senior staff on complex program issues, develops integrated evaluation systems, leads long-range planning and policy development to support key initiatives, and ensures integration of program evaluation and measurement concepts within the business unit

Providing strategic leadership and expert guidance on program evaluation, employee engagement, and organizational effectiveness by coordinating with senior leaders, analyzing complex issues, and implementing innovative solutions across dispersed agencies

Acting as a liaison across agencies and represents the program at professional events, presenting findings on program evaluation and planning while ensuring cutting-edge systems meet both operational and strategic goals

Handling strategic human capital management, including workforce planning, employee engagement, supervisory duties, and compliance with hiring and equal opportunity policies

Utilizing data-driven analysis and evaluation to enhance FSA’s management systems, reduce improper payments, and advise leadership on strategic goals and workforce development

Qualification

Program evaluationData-driven analysisHuman capital managementStrategic planningOrganizational effectivenessSupervisory skillsStakeholder presentationProcess improvementProblem solving

Required

Must be a US Citizen

Males 18 and over must be registered with the Selective Service

Must complete a Background Investigation and Fingerprint check

You may be subject to serve a one-year probationary period

One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:

Experience integrating complex organizational elements, developing innovative solutions, and delivering strategic insights through data visualization to guide senior leadership decisions

Experience in human capital planning and supervising staff including assigning work based on staff capabilities, requirements, and organizational priorities, establishing work schedules, evaluating work products and providing constructive feedback, setting performance standards and conducting staff reviews, recruiting, training, and resolving complaints and grievances

Experience related to supporting requirement identification, problem solving, process improvement, general loan servicing, applying administrative laws, policies, regulations, and precedents applicable to the administration of loan servicing programs

Ability to analyze and understand complex programs, processes and project management techniques to meet deadlines

Knowledge of qualitative techniques for analyzing and ensuring effectiveness, efficiency, and productivity of an organization

Ability to present to all levels of both internal and external stakeholder

Ability to supervise subordinate staff, provide direction on work assignments and reviews quality and quantity of assigned work, analyze and reassign work as needed to meet agency goals

Ability to identify areas of improvement and provide recommendations on improvements