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Vertex Education · 1 day ago

Registrar Compliance and Community Outreach Specialist

Columbia, SC

Full-time

Onsite

Mid Level

3+ years exp

Vertex Education is a purpose-led education services provider dedicated to changing lives through education. The Registrar Compliance & Community Outreach Specialist ensures excellence in enrollment, attendance, and student records management while providing support, coaching, and training to campus registrars, and leading community outreach efforts.

Continuing EducationEducationManagement Information Systems

Hiring Manager

John Shreve

Responsibilities

Provide daily registrar support and troubleshooting through Zendesk

Oversee enrollment, placement, and withdrawal workflows in SchoolMint/Avela and PowerSchool

Review registrar entries for accuracy, compliance, and data integrity across all campuses

Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides

Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits

Oversee cumulative files, transcripts, and student record storage in compliance with state law

Coordinate withdrawal file processing, retention/promotion documentation, and file storage

Maintain and update SOPs to ensure ongoing compliance and audit preparedness

Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses

Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management

Provide escalation support for complex enrollment or data issues and guide registrars toward resolution

Participate in registrar interviews and provide recommendations during the hiring process

Lead BOY and EOY processes, including rollover, scheduling, transcript management, and file archiving

Represent the school at marketing and enrollment events, hosting enrollment booths, answering questions, and converting interest into qualified applications

Find opportunities for the school to be involved in community events with enrollment tables, etc

Own the daily enrollment pipeline: track family status, remove blockers, and ensure timely offer issuance per defined SLAs

Coordinate registrar participation in re-enrollment nights, sneak peeks, move-up days, and back-to-school events; conduct campus tours and partner with leaders for consistent family communication

Qualification

PowerSchoolSchoolMintEnrollment experienceData integrityCompliance managementCoachingCommunity outreachMarketingTraining

Required

Associate's degree in Education, Business Administration, or a related field. Equivalent relevant experience may be substituted for degree requirements

Minimum of 3 years of marketing or enrollment experience in a K–12 educational setting

Proficiency with student information systems (preferably PowerSchool) and enrollment platforms such as SchoolMint or Avela

Valid IVP Level One Fingerprint Clearance Card or ability to obtain one

Must pass a criminal background check