Varley ยท 3 days ago
Style Advisor
Boston, MA
Full-time
Onsite
Entry Level
$23K/yr - $43K/yr
1+ years expVarley is a fashion brand seeking a Style Advisor to represent the brand through exceptional service and product knowledge. The role involves building customer relationships, driving sales, and maintaining operational excellence while upholding brand standards.
ApparelBeautyFashionRetail
Hiring Manager
Sarah Cherry
Responsibilities
Act as a brand ambassador, creating a welcoming and inclusive atmosphere in store
Build strong relationships with new and existing customers to encourage loyalty
Enhance interactions through CRM tools and clienteling platforms to personalise service
Deliver the brand service ceremony in every interaction
Consistently exceed customer expectations by going the extra mile to ensure customer needs are met
Support in-store events and activations that enhance the customer experience
Drive sales and achieve KPIs through personalised service and styling advice
Stay informed on product knowledge, collections, and fashion trends to engage customers with authenticity
Share customer insights and product feedback with management to support commercial performance
Follow all operational policies and procedures, raising risks or non-compliance as needed
Maintain store presentation and visual standards in line with brand guidelines
Ensure back-of-house areas meet company standards for efficiency and compliance
Use company systems and operational tools to stay informed and up to date
Complete all tasks, communications, and training assigned through Zipline on time
Act as a reliable team player, contributing to a positive, collaborative culture
Uphold professionalism at all times in conduct and presentation
Participate actively in training, development, and team meetings
Adapt to meet the evolving needs of the business
Qualification
Required
Passionate about fashion, styling, and delivering excellent customer service
Customer-focused, with the ability to build trust and rapport
A supportive team player who thrives in a collaborative environment
Professional and detail oriented
Commercially aware and motivated to achieve results
Digitally confident, with the ability to use CRM, POS, and operational tools effectively
Adaptable and agile in a fast-paced retail environment
Minimum 1 year of experience in a similar customer-facing retail role
Flexible to work shifts, including weekends, evenings, and public holidays
Company
Varley
Varley is a clothing brand that supplies ''fitness, yoga and running apparel'' for women.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ben Mead
Chief Executive Officer
Company data provided by crunchbase