Integrated Protection Services ยท 1 day ago
Regional Service Technician
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years expIntegrated Protection Services (IPS) is seeking a dynamic and hands-on Regional Service Technician to lead security system installations and ensure top-tier service for our clients. The role involves overseeing major customer projects, maintaining safety standards, and delivering exceptional customer service while handling routine and unexpected service calls for Access Control and CCTV in the region.
Facilities Support ServicesSecurity
Responsibilities
Lead & Execute: Assist in the installation, programming, and servicing of Security Access Control Systems (including but not limited to LENEL)
Prioritize Safety: Ensure IPS safety protocols are followed, halt work if safety risks are present, and maintain a safe job site environment
Service & Maintain: Oversee and perform routine maintenance, troubleshooting, and updates for security and access control systems at existing client sites while ensuring seamless integration for new installations
Quality Control: Conduct on-site reviews of completed projects, develop punch lists, and address quality issues
Customer & Team Collaboration: Work closely with clients, internal teams, and subcontractors to ensure seamless communication and execution
Stay Up to Date: Complete required manufacturer and company training, obtain necessary product certifications, and keep up with industry advancements
Adapt & Deliver: Be available for after-hours or weekend work as required by project demands
Use Technology Efficiently: Navigate company software for job-specific details, documentation, and communication
Qualification
Required
3-5 years in a technical or security industry-related role
Ability to read blueprints, specifications, contracts, and schedules
3-5 years of experience with access control systems (Lenel, DMP, Bosch)
OSHA-10 hour certification (First Aid and CPR certification required)
Ability to work independently with minimal supervision and make critical decisions
Strong interpersonal skills to engage effectively with both internal teams and clients
Comfortable using Microsoft Word, Excel, and company-specific software
Ability to bend, kneel, stoop, crawl, climb ladders, and lift up to 75 lbs
Must pass a background check and maintain a clean driving record (no DUIs or serious violations in the last three years)
Benefits
Competitive compensation
Training opportunities
Company
Integrated Protection Services
Integrated Protection Services is providing fire alarm, security, access control, and video surveillance systems to customers.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase