Head of Strategic Accounts jobs in United States
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Worldpay · 1 month ago

Head of Strategic Accounts

Worldpay is seeking a transformative commercial leader for the pivotal role of Head of Strategic Accounts, focused on steering the commercial strategy for their most valuable client portfolio. The role involves developing multi-year strategies, cultivating executive relationships, and leading a team to drive significant growth while managing complex global accounts.

BankingPaymentsRisk Management

Responsibilities

Develop and implement multi-year strategies for each account, focused on deepening our partnership, defending against competitive threats, and identifying significant new revenue streams
Cultivate and maintain deep, trust-based relationships at the executive/c-suite level, serving as the ultimate point of accountability and strategic counsel for your clients
Take full ownership of the portfolio's financial performance by partnering with Relationship Managers (RMs) and cross-sale teams to build and execute a robust pipeline of cross-sell and up-sell opportunities, delivering on ambitious growth targets
Provide leadership, mentorship, and strategic direction to a team of senior RMs, fostering a culture of accountability, collaboration, and proactive growth
Partner with senior leadership to define what a top-tier RM leadership team looks like at Worldpay and play a key role in designing and implementing the future structure and 'one way of working' for our most strategic teams
Serve as a critical conduit between our most demanding clients and our internal Product, Technology, and Delivery organizations, translating client needs into actionable insights to influence product roadmaps and ensure our solutions meet super-enterprise requirements
Lead complex commercial negotiations and internal delivery processes, coordinating across a matrixed environment to ensure we deliver on our promises

Qualification

PaymentsFintechEnterprise softwareGlobal account managementStrategic thinkingNegotiationTeam leadershipRelationship managementCommunication skillsProblem-solving

Required

12+ years of experience in payments, fintech, enterprise software (SaaS), or emerging technology commercialization, with deep knowledge of the enterprise e-commerce and AI ecosystem
Demonstrated success managing a portfolio of complex, global accounts with multi-million dollar revenue responsibility. You have a history of not just retaining, but significantly growing, a mature book of business
You have thrived in large-scale environments and are skilled at navigating internal complexity, managing stakeholders, and influencing across functional lines to get things done. Experience working with both modern and legacy technology stacks is a significant advantage
You possess outstanding communication and presentation skills and are adept at building credibility and trust with senior executives at the world's leading brands
You are a strategic thinker who can analyze the competitive landscape, identify opportunities and risks, and craft sophisticated, multi-year commercial strategies. You are an expert negotiator
A proven leader who can develop and motivate a team of senior, experienced professionals. You lead by example and are passionate about building and mentoring the next generation of leaders
You are not deterred by complexity or ambiguity. You see challenges as opportunities and have a relentless drive to find solutions and deliver results for your clients and your company

Benefits

A competitive salary, bonus, other incentives, and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program.

Company

Worldpay

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Worldpay is a global payment processing company offering secure, scalable solutions for online, in-store, and mobile transactions.

Funding

Current Stage
Public Company
Total Funding
unknown
2025-04-17Acquired
2015-10-13IPO

Leadership Team

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