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Chase · 2 months ago

Solutions Analyst III - Lead Senior Data Analyst

880 Powder Mill Rd, Wilmington, DE, 19803, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. The role of Solutions Analyst III involves applying quantitative and analytical skills to complex problems while managing stakeholder relationships and delivering data-driven insights to improve decision-making processes.

BankingFinancial Services

Responsibilities

Work closely with, and maintain stakeholder relationships to help determine and drive analytics to provide clear insights

Manage multiple analytics deliverables including updates to the comprehensive data and reporting roadmap. Provide visibility into delivered items and the prioritized backlog

Perform deep dive analysis on data sets to confirm customer’s requirements or questions

Partner with the report and dashboard development team to understand end-to-end process and rate of delivery for overall solutions. Regularly validate current priorities are in line with expectations of key stakeholders

Provide recommendations to management based on data driven insights

Test changes to dashboards/reports to ensure accuracy and reliability

Deliver ad-hoc report creation and/or analysis with speed and quality. Convert recurring requests into automated self-service options

Stay abreast of new tools and technologies to assist the team in creating the most efficient and effective data solutions

Partner with technical subject matter experts, understand our technological environment and recommend viable end-to-end solutions

Publish and maintain end user knowledge articles

Qualification

Data AnalyticsSQLMS ExcelAnalytical skillsData visualizationChange managementPythonITIL knowledgeProblem-solvingCommunication skillsStrategic thinkingCollaboration

Required

BS/BA degree or equivalent experience

3+ years of related Data Analytics experience

Strong analytical, planning, problem-solving and decision-making skills

Experience across broad range of modern analytic and data tools

Results-driven individual who is passionate about quality and engaging in hands-on analysis and report creation

Intermediate to Advanced skill level with MS Excel. Comfortable with analysis requiring the merger of multiple data sets

Experience working with complex data models, queries using SQL

Deals well with ambiguity; understands the strategic direction; take an idea and turn it into execution

Ability to manage multiple in-flight responsibilities and a high volume of detailed work effectively

Ability to navigate effectively, building partnerships in a highly collaborative and complex environment that demands exceptional communication skills

Strategic thinker complemented by tactical initiative

Preferred

Preferably, knowledge of ITIL based practices and associated data (Change, Incident, Problem, etc.)

Preferably, python programming skills

Experience working with complex data models, queries, and visualization. Preferably, experience with Qlik Sense or equivalent toolset with transferrable skillsets

Change agent (willing to challenge the status quo); strong drive for continuous improvement