Caterpillar Inc. · 1 week ago
Senior Account Manager
Caterpillar Inc. is a global team focused on building sustainable communities through innovative solutions. They are seeking a Senior Account Manager to grow sales with existing managed account customers and prospect for new ones in the Northwest U.S. and Western Canada region.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Develop effective internal and dealer partner relationships and relationships with managed account customers so that sales objectives can be achieved
Establish deep relationships with key business decision makers; identify business needs and develop resolutions to these requests
Work with senior management to develop and implement market strategies for key industries and accounts, as well as securing commitment of Caterpillar and Dealer resources to assure continued customer satisfaction
Ensure that account decision makers have been fully exposed to and understand the value proposition available from Caterpillar products, services, and dealer network before they finalize purchasing decisions
Develop and execute managed account programs with existing and new managed account customers, assuring profitable sales growth
Engage with managed account customers at the point of sale to articulate the benefits of customer value agreements, service solutions, and secure future service opportunities
Participate in the planning process with customers to assure customers’ machine purchasing forecasts are captured and communicated to internal product teams
Make regular visits to job locations, within region, to provide advice and counsel to managed account customers
Work with Caterpillar dealers to develop strategies to grow sales with managed account customers
Qualification
Required
Customer Focus: Establish high-level relationships with business decision makers and identify business needs and problems. Consult with dealers and districts on the subject of sales of product for 'national account' customers
Industry Knowledge: This position will consult with various departments within Caterpillar regarding the direction and strategies that key industry leaders will be adopting in the future. The incumbent will either have had significant previous field experience with positions aligned to a Sales Representative or similar roles in the construction industry
Decision Making and Critical Thinking: Must be able to deal with sensitive issues and/or persuade others on new methods of equipment application, new technology and distribution methods
Effective Communication: Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external clients in a constructive and collaborative manner
Relationship Management: Must have the ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences. Good human relations skills are required to develop a collaborative/cooperative working relationship with others inside and outside the business unit
Account Management: Knowledge and understanding of Dealer networks and thorough understanding of the working partnerships. Ability to manage day-to-day activities, providing support to current and future customers
Value Selling: Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs
Preferred
Bachelor's degree, preferably in either Engineering, Business, or Marketing
Knowledge of Caterpillar Building Construction Products (BCP) equipment or other construction industry-related knowledge
Demonstrated ability to work independently on complex assignments
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
2026-01-22
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