First Citizens Bank · 1 day ago
SBA Loan Servicing Specialist
United States
Full-time
Remote
New Grad, Entry Level
0+ years expFirst Citizens Bank is a financial institution that supports Bank products or services within SBA Lending. They are seeking an SBA Loan Servicing Specialist to manage customer communications post-loan closing, ensuring compliance and facilitating loan disbursements.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Account Servicing - Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations
Operations - Performs various operational tasks that occur during customer, vendor, and/or associate inquiries
Service & Support - Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience. Determines target needs and provides resolution. May handle escalated and complex support issues
Business Proficiency - Provides knowledge in area of work. Assists in troubleshooting for both internal and external parties. May assist in promotion and distribution of Bank products or services
Qualification
Required
Bachelor's Degree and 0 years of experience in Support, or Operations, or Customer Service OR High School Diploma or GED and 4 years of experience in Support, or Operations, or Customer Service
Preferred
Working knowledge of Small Business Administration
loan closing
commercial banking experience
E-Tran
PCFS (Loan Manager)
experience in high performing roles
loan disbursements
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-13
2026-01-06
Company data provided by crunchbase