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Washington University in St. Louis · 4 hours ago

Senior Manager Billing Operations (Remote) - Radiology

United States

Full-time

Remote

Senior Level

$84K/yr - $148K/yr

7+ years exp

Washington University in St. Louis is seeking a Senior Manager of Billing Operations to manage the day-to-day operations of the Revenue Cycle for their Department. The role involves assuring compliance, maximizing income for services rendered, and overseeing various aspects of patient accounts and accounts receivable.

E-LearningEBooksEducationHigher Education

Responsibilities

Manages the day-to-day operations of the Revenue Cycle for department, including but not limited to patient accounts, accounts receivable, financial counseling, coding and compliance, fee schedules, payor relationships, provider credentialing and enrollment

Serves as a lead Revenue Cycle contact with the Office of Professional Billing Compliance, PBS, and Epic as it relates to clinical revenue

Manage Revenue Cycle work queues, ensuring departmental metrics are being met across all areas of patient billing and accounts

Manage patient accounts, including payment agreement policies, credit balances and bad debt to resolve credits in the AR billing system

Monitors accounts receivable, escalating issues, providing education and running special projects to resolve issues and trends. This requires identifying the root causes of issues and resolving them through education, system corrections, or processing appropriate refunds to payors and patients. Serves as subject matter expert for the department

Assists in the oversight of payor enrollment for providers in department with outside vendors to maximize receiving electronic remittance advice and payments from payers

Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office

Implements, manages, and reviews quality assurance program and performance standards

Remains current, with responsibility to communicate, in-service and implement, new developments with payor policies, ensuring department practices are in compliance

Performs other duties as assigned

Qualification

Revenue Cycle ManagementEpic EHRWorkday HCMMedical BillingCodingInsurance ClaimsAnalytical ThinkingPatient Account ManagementThird Party BillingTrend AnalysisFinancial ProcessingMicrosoft OfficeCommunicationCritical ThinkingDetail-OrientedProblem SolvingProject Administration

Required

Bachelor's degree or combination of education and/or experience may substitute for minimum education

Management In A Third-Party Receivable Or Healthcare Reimbursable Environment (7 Years)

Analytical Thinking

Communication

Critical Thinking

Detail-Oriented

Epic EHR

Financial Processing

Identifying Trends

Insurance Claims

Medical Billing and Coding

Microsoft Office

Patient Account Management

Problem Solving

Project Administration

Third Party Billing

Trend Analysis

Workday HCM

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower copays/coinsurance.

Take advantage of our free Metro transit U-Pass for eligible employees.

WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

We offer 4 weeks of caregiver leave to bond with your new child.

Family care resources are also available for your continued childcare needs.

Need adult care? We’ve got you covered.

WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.