ECPI University · 10 hours ago
Financial Assistance Advisor
Richmond, VA
Full-time
Onsite
Entry, Mid Level
2+ years expECPI University is dedicated to helping students achieve their goals through practical training and career-focused education. The Financial Assistance Advisor is responsible for providing financial aid support and advising services to students, ensuring they navigate the financial aid process effectively and build strong relationships to support their educational goals.
Higher Education
Responsibilities
Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the needs and situation of the student
Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines
Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process
Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility
Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation
Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns
Qualification
Required
Bachelor's degree preferred
2-3 years of related experience
Any equivalent combination of education, experience, and/or training
Proficiency in Microsoft Office
Well-developed oral and written communication skills
Excellent organizational and analytical skills
Ability to quickly master new methodologies, technologies, and systems
Ability to handle a high-pressure environment with significant timeline pressures
Able to interact with employees, potential students, and outside contacts of all levels, providing excellent customer service
Ability to work independently and with a team as well as with various constituents
Preferred
Proficiency in CampusVue Student database
Utilizing AI tools
Benefits
Comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance
Company
ECPI University
According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years.
1001-5000 employees
H1B Sponsorship
ECPI University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Neil Amari, CPA
Chief Financial Officer
Barbara Larar
Chief Operating Officer
Company data provided by crunchbase