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Dovenmuehle · 2 days ago

Mediation Specialist l

Lake Zurich, Lake Zurich, IL, US

Full-time

Hybrid

Entry Level

$23/hr - $25/hr

1+ years exp

Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States, serving several hundred financial institution clients nationwide. They are seeking a Mediation Specialist I to partner with default servicing attorneys and various departments to ensure mediation files are handled timely and accurately, and to facilitate loss mitigation efforts.

Banking

Responsibilities

Coordinate with foreclosure and bankruptcy counsel to prepare, attend and perform required mediation efforts to cure loan delinquency through loss mitigation alternatives to foreclosure programs

Assemble, review and process information provided through loss mitigation and effectively convey information to third parties regarding loss mitigation options, approved workout/loan modification terms and conditions, denials, and justifications

Review and confirm accuracy of loss mitigation documentation submitted by borrowers to confirm accuracy of all documentation for compliance with loss mitigation workouts

Training on loss mitigation work out plans

Stay abreast of loss mitigation regulatory updates, including COVID updates

Comprehend and apply state specific processes for mediation programs (e.g. Rhode Island Housing and Illinois Eviction mediations, although not a comprehensive list)

Create and analyze mediation reporting for tracking and reporting on mediation files

Coordinate with Special Loans regarding Successor in Interest and Assumption processes for deceased borrowers in preparation for mediation hearings

Consult with and interact with local counsel and investors regarding all aspects of mediation process

Update Mediations case management systems with necessary updates from mediations hearings

Annual review of department policies and procedures, as well as the Default Litigation Section of the Best Practices Manual

Actively participate in identifying process improvement opportunities

Successfully complete annual regulatory compliance training

Performs other related duties as assigned