LKQ Corporation ยท 1 day ago
Customer Service Representative
Plano, TX
Full-time
Onsite
New Grad, Entry LevelLKQ Corporation is seeking motivated individuals to join their Customer Service team at Elitek Vehicle Services. In this role, you will provide outstanding customer experiences, solve problems, and deliver results while communicating directly with customers and distribution centers.
AutomotiveManufacturingRecycling
Responsibilities
Provide quality customer service
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services
Handle phone calls and emails from customers pertaining to price quotes for inbound inquiries, purchase quotes for vehicles considered for sale and various customer issues and inquiries
Ensure the company establishes and maintain constant communication with customers
Knowledgeable on all aspects of product inventory which may include sales and product information, cancellations, credits, invoicing and/or customer service inquiries
May require an understanding of eBay and eCommerce sites
May generate sales/buys from online leads
Provide customers with a better solution when available, and assist our customers in finding the products they need
Perform all tasks to specified standards and metrics on a consistent basis
Assume other duties as assigned
Qualification
Required
High School Diploma/GED
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rates, ratios, and percentages and to draw and interpret graphs
Frequent use of Outlook, Word, Excel, graphics, etc
Basic messages communicated orally
May write brief messages and keep simple records
May explain and offer guidance on routine procedures
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures
Decisions generally affect own job or assigned functional area
Results are defined and existing practices are used as guidelines for how to complete work activities
Works closely with supervisor/manager who provides broad guidance and overall direction
Prioritize assigned and routine tasks
Handle appropriately
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently
Travel may be required periodically, including overnight stays (contingent on position requirements)
Must be able to lift up to 50 pounds
Preferred
Associate's Degree
Sales or customer service experience, especially in a call center environment
Bi-Lingual, English & Spanish or English & French
Company
LKQ Corporation
LKQ Corporation is a provider of alternative collision replacement parts and provider of recycled engines.
Founded in 1998
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-10-03IPO
Leadership Team
D
Dominick Zarcone
President and Chief Executive Officer
Justin Jude
President & CEO
Recent News
LKQ Corporation
2025-12-04
2025-11-04
LKQ Corporation
2025-10-31
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