Kelly · 4 days ago
Call Center Collections w/Bachelors Degree
Alpharetta, GA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $21.50/hrKelly Professional & Industrial is seeking a Call Center Representative to work in Alpharetta, GA. The role involves making outbound and receiving inbound calls on accounts that are past due, assisting customers with inquiries, and processing payments while adhering to compliance policies.
OutsourcingProfessional Services
No H1B
Responsibilities
Making outbound/receiving inbound calls on accounts that are up to 30 days past due
Identifying root cause of customer delinquency and generating effective resolutions with negotiation skills and educating the customer
Assisting customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
Processing payments and payoffs
Adhering to appropriate Compliance policies and procedures
Effectively contributing to Customer Satisfaction
Qualification
Required
Bachelors Degree Required
Must live in GA this is NOT a remote job
Are flexible to work a schedule 8am – 9pm
Have experience in customer service, call center, or soft/relationship collections
Possess strong communication and problem-solving skills
Have the ability to work in a fast-paced environment
Preferred
Have experience in auto-dialer collections
Benefits
Paid On-the-Job Training
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
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