Senior Customer Account Specialist (Remote) jobs in United States
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First American · 1 month ago

Senior Customer Account Specialist (Remote)

First American is a federal savings bank that has provided banking, wealth management, and trust solutions for over five decades. The Senior Customer Account Specialist will establish and maintain relationships with Trust Accounting clients, providing reconciliation services and resolving complex customer issues.

Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment

Responsibilities

Compare financial records: Reconciliation specialists examine a company's escrow accounting records, such as ledgers and bank statements, to ensure they match
Identify discrepancies: They look for any inconsistencies or errors between different financial sources
Investigate and resolve: When discrepancies are found, they investigate the causes and work with clients to resolve them
Ensure accuracy: Their primary goal is to maintain the integrity and accuracy of financial data

Qualification

Reconciliation experienceAccounting principlesFinancial softwareMicrosoft applicationsAnalytical skillsCommunication skillsAttention to detailTeam collaboration

Required

5-7 years of directly relevant reconciliation, accounting, or audit work experience, mortgage or title insurance industry preferred
Bachelor's degree or equivalent combination of education and experience
Proficient in Microsoft applications (Word, Outlook, Excel) and demonstrate the ability to learn custom applications
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
Knowledge of accounting principles
Experience with financial software a plus
Ability to work independently and collaboratively

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

Company

First American

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First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.

Funding

Current Stage
Public Company
Total Funding
$450M
2024-09-23Post Ipo Debt· $450M
2010-06-01IPO

Leadership Team

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Kenneth D. DeGiorgio
Chief Executive Officer
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Jody Mulkey
Chief Technology Officer
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Company data provided by crunchbase