Autonomy Staffing ยท 2 days ago
Customer Service Specialist
Renton, Washington, United States
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $60K/yrAutonomy Staffing is a Renton-based manufacturer seeking a Customer Service Specialist to support a small, collaborative team. This role involves managing order processing, email management, and basic payment processing, primarily using Microsoft Outlook and an ERP system.
Staffing & Recruiting
Responsibilities
Daily order processing and accurate entry of orders/purchase orders in the ERP
Manage a shared Outlook inbox: respond to product/order/payment inquiries and keep the inbox cleared/organized
Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed
Basic payment processing (credit card payments via payment link or by phone)
Light phone support (answer basic questions and transfer to the right internal contact; not a sales role)
Support simple reporting/admin tasks (basic Excel reports, internal coordination)
Qualification
Required
Experience in customer service plus order processing / data entry
Experience handling payments (credit card processing / payment links / invoices)
Strong written communication (email-first role) and comfort multitasking
Proficiency with Outlook/Teams and basic Excel/Word
Preferred
Experience with ERP software (Epicor a plus; not required)
Manufacturing/distribution/customer support background
Benefits
Medical, dental, and vision
401(k) with company match
20 days PTO annually + holidays
Ongoing training and development
Company
Autonomy Staffing
Autonomy Staffing specializes in assisting our clients with finding skilled workers in both a Direct hire and Contract to Hire style of hiring.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase