Solutions By Design II, LLC (now Evolver Federal) ยท 20 hours ago
Business Analyst / Scrum Master
Evolver Federal delivers digital transformation and cybersecurity solutions to improve security and operational efficiency for government and commercial customers. They are seeking a Business Analyst / Scrum Master to support a key program at the Centers for Medicare & Medicaid Services (CMS), focusing on business analysis and facilitating Agile delivery within a Scaled Agile Framework (SAFe) environment.
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Responsibilities
Elicit, analyze, and validate business and system requirements through stakeholder interviews, data review, process mapping, and collaborative workshops
Decompose complex business requirements and workflows into clear, testable user stories and acceptance criteria aligned and mapped to SAFe epics
Work proactively to identify upstream and downstream impacts while collaborating with Product Owners, developers, testers, UX, DevOps, and policy SMEs to ensure full alignment with program objectives
Apply analytical and critical thinking to assess business problems, evaluate data, and recommend feasible solutions that align with CMS standards and delivery timelines
Support impact analysis and root-cause investigations for helpdesk or user-reported issues, identifying trends and communicating resolutions to technical and business teams
Exhibit initiative and accountability, taking ownership of assigned deliverables and maintaining high standards for accuracy and completeness
Support UAT planning and execution by developing test scenarios, coordinating with end-users, and validating acceptance criteria
Provide Tier 3 production support and participate in root-cause analysis to ensure sustainable solutions and continuous delivery improvement
Develop and maintain documentation, including business process flows, user stories, acceptance criteria, decision logs, release notes, and traceability matrices
Utilize JIRA and Confluence to manage backlogs, track progress, and promote transparency across distributed teams
Ensure traceability between requirements, design, testing, and release artifacts to support audit readiness and compliance
Engage effectively with stakeholders at all levels, including technical, business, and executive teams, by providing concise communication, managing expectations, and delivering timely updates
Prepare and deliver presentations and reports using Excel, Visio, PowerPoint, and SharePoint to summarize findings, decisions, and recommendations
Serve as Scrum Master for one or more agile teams and facilitate key SAFe Agile ceremonies, including daily stand-ups, sprint planning, reviews, retrospectives, and PI planning, ensuring sessions are focused, time-boxed, and outcome-driven
Partner with Product Owners and Release Train Engineers (RTEs) to manage feature readiness, backlog prioritization, and release planning aligned with PI objectives
Identify, track, and remove impediments that hinder progress, escalating where necessary to maintain momentum and delivery commitments
Coordinate cross-team dependencies and integration points, ensuring alignment across development, QA, UX, and business functions
Monitor and analyze Agile metrics (velocity, predictability, quality) to assess performance and guide process improvements
Qualification
Required
A Bachelor's Degree in Business, Computer Science, or related field, or 8 years of equivalent professional experience
4 years of combined experience as a Business Analyst and/or Scrum Master in SAFe delivery environment
4 years of experience using JIRA, Confluence, and SharePoint for backlog management, documentation, and transparency
4 years of experience in facilitating SAFe Agile ceremonies and stakeholder meetings that drive clarity, alignment, and measurable outcomes
4 years of experience in UAT coordination, issue triage, and production support within a software or systems delivery environment
4 years of experience using Agile metrics (velocity, predictability, quality) to assess performance and guide team improvement
US Citizen or Permanent Resident with the ability to pass a comprehensive government background check to obtain and maintain a CMS-specific Public Trust clearance
Preferred
Prior experience supporting Centers for Medicare & Medicaid Services (CMS) or other federal healthcare programs
Certified Scrum Master (CSM) or equivalent Agile certifications
Working knowledge of SQL or data analysis tools for validation, reporting, or troubleshooting
Experience partnering with UX, QA, and DevOps teams to align user experience, technical design, and business objectives
Understanding of federal SDLC governance, documentation, and compliance standards
Proven ability to work independently and proactively with minimal supervision, demonstrating initiative and accountability in meeting commitments
Strong analytical and critical-thinking skills, able to synthesize complex information and translate business needs into actionable requirements
Exceptional written and verbal communication skills, including the ability to convey technical details clearly to non-technical stakeholders
Emotional intelligence and interpersonal skills for effective collaboration across cross-functional teams, leadership, and clients
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Solutions By Design II, LLC (now Evolver Federal)
Our team members are now fully integrated into Evolver as part of the Evolver Federal team.
Funding
Current Stage
Growth StageTotal Funding
unknown2023-08-16Acquired
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