Upstate Medical University · 1 week ago
Secretary II
Syracuse-Auburn Area
Full-time
Onsite
Entry Level
2+ years expUpstate Medical University is seeking a Secretary II to provide clerical support in an outpatient care setting. The role involves managing patient registration, scheduling appointments, and coordinating referrals while ensuring efficient operations within the clinic.
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Responsibilities
Greeting patients
Verifying demographics
Generating encounters
Notifying staff of arrivals
Scheduling appointments
Placing test orders
Coordinating referrals, authorizations, and required documentation
Obtaining records and reports
Managing electronic billing and charge entry
Supporting coding needs
Initiating insurance requirements (e.g., ABNs or waivers)
Tracking missing diagnoses or charges
Using Epic and standard office software and equipment
Assisting with mail distribution
Performing other duties as assigned
Qualification
Required
Two years secretarial/clerical experience required
Working knowledge of Microsoft Office software (Word, Excel, etc)
Ability to multi-task
Strong customer service skills
Preferred
Previous experience in an ambulatory care setting
Experience with Epic
Previous experience with the ENT specialty
Experience with Medical Data Base systems (Epic and CAIS) for patient registration and scheduling
Company
Upstate Medical University
The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
William G. Veit
Assistant vice president for internal audit and enterprise risk management
Recent News
Central New York Business Journal
2025-12-25
Central New York Business Journal
2025-11-05
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