Altar'd State · 6 hours ago
Help Desk Analyst (5pm-1am)
Knoxville, TN
Full-time
Onsite
New Grad, Entry LevelAltar’d State is a rapidly growing women’s fashion brand with more than 100 boutiques throughout the country. The Help Desk Analyst is responsible for providing technical and operational support to stores, home office, and distribution centers, ensuring system uptime and resolving issues efficiently.
E-CommerceFashion
Responsibilities
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations
Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations
This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues
This individual will also be part of future technology projects
Qualification
Required
Primary point of contact for technical and operational support issues identified by stores, home office, and distribution center organizations
Track all support issues, resolve issues, and follow up on all escalations
Work closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues
Be part of future technology projects
Company
Altar'd State
Altar'd State is a women's clothing and accessories company.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Walters
Co-Founder, Chairman & CEO
Nick Kleinhenz
Vice President, CFO
Recent News
Knoxville News Sentinel
2024-02-18
Knoxville News Sentinel
2024-02-18
Company data provided by crunchbase