Transitions Specialist jobs in United States
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Becklar ยท 15 hours ago

Transitions Specialist

Becklar is a leading monitoring company providing innovative technology for critical event protection. The Transitions Specialist will oversee the transition of dealers post-conversion, ensuring their daily needs are met and maintaining strong relationships during the process.

Information TechnologySecurity

Responsibilities

Ensure new dealers continue to follow procedures outlined during conversion stage
Maintain a professional business relationship with dealers after a conversion
Provide excellent customer service via phone, email, and text
Assist other AG personnel to establish and maintain efficient office procedures
Find solutions to problems as they arise
Learn, create, and maintain standard operating procedures
Understand and show a knowledge of Stages
Build and maintain a knowledge database for the dealer services team
Communicate new trainings or changes to procedures as needed

Qualification

Customer serviceSelf-managementTeam collaborationProblem-solvingCommunication skills

Required

Maintain a consistent and predictable schedule & work 40 hrs/week
Be available to work holidays and weekends as needed
No active disciplinary action past a verbal warning
Ability to work cohesively within a team environment
Self-manage with minimal supervision

Benefits

Award-winning medical, dental, and vision insurance with low premiums!
401(k) with competitive company match
Tuition assistance
Generous PTO
Company-paid Life and AD&D insurance
Short-term and long-term disability benefits
Other perks such as company parties and events, free snacks, an awesome team, and more!

Company

Becklar

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Becklar is an innovative company in the IoT space with call center and IoT platform expertise.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Graham Partners
2024-12-10Private Equity
2020-07-13Acquired

Leadership Team

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Clint Halverson
Chief People & Administrative Officer
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Tyler Tribe
Chief Technology and Product Officer
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Company data provided by crunchbase