HighLevel · 1 week ago
Program Manager, People
United States
Full-time
Remote
Senior Level, Lead/Staff
$110K/yr - $145K/yr
8+ years expHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. The Program Manager, People will support the design, delivery, and evolution of people programs across the company, focusing on operational excellence and scalable delivery.
AdvertisingCRME-Commerce PlatformsMarketing
Responsibilities
Own end-to-end execution of US benefits administration, including vendor coordination, annual renewals, open enrollment, compliance activities, audits, and documentation
Partner with brokers, Finance, Payroll, and Legal to ensure benefits programs are administered accurately and compliantly
Act as an SME for Benefits and R&R programs across the industry, advising People leadership on market trends, regulatory changes, and design improvement
Manage and maintain rewards and recognition programs, including program administration, communications, and ongoing enhancements
Gather employee feedback and participation data to support continuous improvement of benefits and recognition offerings
Coordinate well-being and employee support initiatives to ensure alignment across programs
Contribute to benefits planning and renewals, including recommendation of vendor changes, plan design shifts, and long-term cost optimization initiatives
Own vendor evaluation and performance management, including broker selection, contract negotiations (with guidance), and service-level accountability
Independently drive smaller cross-functional People programs, owning scope definition, prioritization, and success criteria by managing defined work streams, timelines, and deliverables
Translate program plans into actionable tasks and execution roadmaps
Coordinate cross-functional partners to ensure milestones are met and risks are identified early
Support program launches, documentation, and handoffs to long-term owners once initiatives stabilize
Maintain project documentation, status updates, and operational artifacts to support visibility and accountability
Identify gaps in People processes and propose new programs or structural improvements
Influence prioritization across competing People initiatives, balancing capacity and urgency
Qualification
Required
8+ years of experience in people programs, benefits design and administration, HR operations, or related roles
Strong hands-on experience administering US benefits programs, including vendor coordination and compliance support
Demonstrated ability to manage projects or programs with multiple stakeholders and dependencies
Comfort operating in environments with changing priorities and evolving scope
Strong organizational skills with the ability to manage both steady-state work and project-based initiatives
Clear communicator who can explain programs, processes, and next steps to a variety of audiences
Ability to work independently within defined direction and escalate appropriately when decisions are needed
Experience working in remote-first or distributed environments
Preferred
Experience supporting rewards and recognition programs is strongly preferred
Company
HighLevel
HighLevel is a marketing and advertising platform that captures message leads via voicemail, SMS, emails, FB messenger, and more.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
General AtlanticPeakequity
2024-04-11Private Equity
2021-11-04Private Equity· $60M
Leadership Team
Varun Vairavan
Co-Founder
Joyce Boss
Chief Financial Officer
Recent News
bloomberglaw.com
2025-12-10
EIN Presswire
2025-12-02
2025-11-28
Company data provided by crunchbase