Flynn Group of Companies · 18 hours ago
Service Administrator
Fort Worth, TX
Full-time
Onsite
Entry Level
$26/hr - $28/hr
2+ years expFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The Service Administrator role is a full-time position within the SERVICE Division in Commercial Roofing, focusing on managing project documentation and providing administrative support to the team.
Building MaintenanceCivil EngineeringConstructionProperty Development
Responsibilities
Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders etc
Maintain up-to-date customer contact details and service documentation
Direct inquiries appropriately by understanding team roles within the Service Department
Support service billing through Accounts Payable and Receivable processes
Collaborate with internal teams to keep project documentation complete and accessible
Handle full-cycle invoicing, including billing, and approving purchase orders
Prepare warranty and insurance documents as needed (e.g., standard, OIRCA)
Create and close subcontracts and submit pay requests
Monitor corporate card use and expense reports from field staff
Lead and schedule department meetings (e.g., Work on Hand meetings)
Respond to customer inquiries and dispatch crews for service calls
Provide administrative support to the Superintendent and assist with other tasks as needed
Qualification
Required
Customer Service skills and friendly/helpful demeanor are required
Must be self-motivated and organized
Proficiency with Microsoft Office Suite and web-based software are key to the success of this role
Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders etc
Maintain up-to-date customer contact details and service documentation
Direct inquiries appropriately by understanding team roles within the Service Department
Support service billing through Accounts Payable and Receivable processes
Collaborate with internal teams to keep project documentation complete and accessible
Handle full-cycle invoicing, including billing, and approving purchase orders
Prepare warranty and insurance documents as needed (e.g., standard, OIRCA)
Create and close subcontracts and submit pay requests
Monitor corporate card use and expense reports from field staff
Lead and schedule department meetings (e.g., Work on Hand meetings)
Respond to customer inquiries and dispatch crews for service calls
Provide administrative support to the Superintendent and assist with other tasks as needed
Highly organized, self-motivated, and able to work with a sense of urgency
Comfortable in a fast-paced environment with the ability to adapt quickly
Skilled at managing priorities and handling a high-volume workload efficiently
Strong customer service orientation with a professional and courteous phone manner
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
Preferred
Minimum of 2 years' experience in an administrative role preferred
Experience in a construction or service related environment is an asset
Experience with invoicing and basic accounting procedures is considered an asset
Knowledge of CRM systems and Microsoft Office programs
Benefits
Medical, Dental, and Vision Insurance
Paid time off and paid holidays
401(k) w/ company match
Life Insurance and Disability Insurance
Employee and Family Assistance Program
Health Club reimbursement program (specific Health Clubs)
Paid time off and paid holidays
Flynn University: Education & Leadership Development
Company
Flynn Group of Companies
Flynn Group of Companies provides construction, maintenance, and repair services for institutional, commercial, and industrial properties.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dave McAnerney
Sheet Metal Operations Manager
Recent News
Government of Canada
2025-09-14
Google Patent
2025-02-16
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