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American Society of Addiction Medicine - ASAM · 1 week ago

Chapter Relations and Engagement Manager

Rockville, MD

Full-time

Hybrid

Mid Level

American Society of Addiction Medicine (ASAM) is dedicated to advancing the treatment of addiction. The Chapter Engagement Manager is responsible for developing and supporting ASAM's Chapters, ensuring they operate effectively and comply with policies while fostering strong relationships with chapter leaders.

Addiction TreatmentEducationHealth CareNon Profit

Responsibilities

Identify and implement new strategies to enhance ASAM's support of chapter leaders and administrators

Monitor chapter operations, governance, and activities to ensure compliance with ASAM policies and procedures

Coordinate the annual chapter compliance request and reporting process

Maintain accurate and up-to-date records for all chapters, including bylaws, leadership, elections, meetings, and administrators, in the AMS and on the website

Develop, maintain, and update procedures and operational guidelines for chapters

Develop, manage, and deliver chapter tools and resources, including chapter operations guides and leadership onboarding materials

Plan and facilitate Quarterly Chapter Leadership Training and Onboarding sessions

Coordinate two annual 'Ask the Attorney' webinars for chapter leaders

Develop and organize the Chapter Leadership Summit and roundtable meetings focused on leadership development and best practices

Support chapter leaders with requests for mailing lists, surveys, elections, and other operational needs, including traveling exhibits

Coordinate announcements for applications and elections for chapter committees and board positions

Serve as the primary staff liaison to the Chapters Council, including agenda development, meeting materials, minutes, and speaker coordination

Manage the Chapter Council Community on the Higher Logic platform

Coordinate the annual request for chapter dues rates and administrative fees

Manage monthly chapter dues reconciliation and disbursement

Analyze chapter data and develop insights and recommendations to improve chapter performance and engagement

Establish and track key performance metrics for chapter success

Coordinate chapter-related content for the ASAM Member Connect monthly newsletter

Provide administrative and project support for membership initiatives, including dues processing and responding to member inquiries

Represent ASAM at ASAM events, chapter meetings, and allied industry events, as needed

Perform other duties as assigned

Qualification

Chapter operations managementTraining developmentData analysisCompliance monitoringMember engagementCommunication skillsLeadership skillsProject management

Required

Experience in chapter relations or similar roles

Strong organizational and project management skills

Excellent communication and interpersonal skills

Ability to develop and deliver training materials

Proficiency in data analysis and performance metrics

Experience with compliance and governance processes

Ability to build and maintain relationships with diverse stakeholders

Experience in managing events and webinars

Familiarity with membership organizations and their operations

Preferred

Experience with Higher Logic or similar community platforms

Knowledge of ASAM policies and procedures

Experience in volunteer management

Familiarity with financial management related to dues and fees

Company

American Society of Addiction Medicine - ASAM

ASAM is a professional society representing over 7,000 members dedicated to increasing access and improving the quality of addiction treatment, educating physicians and the public, supporting research and prevention, and promoting the appropriate role of physicians in the care of patients with addiction.

Founded in 1954