Qualtrics · 2 weeks ago
Solution Architect (Jira)- PXE Strategy Realization Office
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$141K/yr - $202K/yr
9+ years expQualtrics is a leader in Experience Management, providing software for brands to enhance frontline experiences and build high-performing teams. The Solution Architect (Jira) will be responsible for optimizing the Jira environment and managing internal technical solutions to support the PXE organization’s transformation initiatives. This role involves collaboration with stakeholders to ensure the systems align with business goals and drive operational excellence.
ConsumerData IntegrationMarket ResearchSaaS
Responsibilities
Own the programmatic implementation of the Jira clean-up initiative, partnering with multiple teams for technical implementation, which includes managing the reduction of outdated projects, user groups, and custom fields
Standardize issue type names and schemes to align with defined business processes, retiring unused or redundant issue types to enforce a consistent taxonomy
Conduct a comprehensive audit to identify and recommend inactive or obsolete Jira projects and user groups for archiving or deletion
Identify unused or rarely used custom fields for archival/deletion and help establish a governance process for all future field creation
Support PXE-wide transformations with internal technical solutions and act at the transformation SME for integrations with PXE’s Jira environment
Design end-to-end processes that leverage best practices and fully utilize system capabilities to achieve critical business outcomes
Collaborate closely with business stakeholders to understand their goals and translate them into detailed technical requirements for implementation
Manage projects in partnership with implementation teams to ensure the design is fully delivered, managing risks, milestones, budget, and timeline
Train employees on new tools, systems, and processes as needed
Qualification
Required
Bachelor's Degree in Business, Information Systems, or a related field AND 9+ years of work experience
4+ years working in a Product, Tech, and/or Engineering organization
Direct experience with Jira administration, configuration, and cleanup/migration efforts
Experience with Aha, ServiceNow, and Salesforce is a plus
Track record of managing complex business programs, including implementing organization-wide improvements and optimization
Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in
Benefits
Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
The satisfaction of empowering large networks through technology.
The opportunity to work with a diverse range of influential brands.
A role that encourages personal growth and initiative within a growing business area.
Medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus.
Company
Qualtrics
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform.
5001-10000 employees
H1B Sponsorship
Qualtrics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (61)
2023 (53)
2022 (111)
2021 (86)
2020 (52)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2023-06-28Private Equity
2023-06-28Debt Financing· $1B
2023-03-12Acquired
Leadership Team
Brian Stucki
President & COO
JoCee Porter
Software Engineer
Recent News
Fierce Healthcare
2025-12-22
Company data provided by crunchbase