ServiceTitan · 18 hours ago
ProProduct Development Representative
Plano, TX
Full-time
Hybrid
Entry, Mid Level
$29.33/hr - $33/hr
2+ years expServiceTitan is a leading company in the service management software industry, and they are seeking a ProProduct Development Representative to enhance customer engagement and product adoption. The role focuses on driving revenue growth by connecting with existing customers, demonstrating the value of add-on products, and supporting the sales team in closing deals.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Build a strong sales pipeline by engaging existing customers, demonstrating the value of add-on products, and booking overview calls/demonstrations for our Pro-Account Executives
Conduct high-volume engagement through focused outbound calls (approx. 30/day) and personalized emails
Strategically craft honest relationships and genuine rapport with customers to facilitate discovery
Drive customers to discover unmet needs or pain points and articulate how our Pro modules can deliver extraordinary value and remediate those issues
Work closely and collaboratively with Pro Account Executives to develop and implement appropriate communication plans and assist with closing deals through detailed discovery notes
Log and maintain all activity accurately in all data entry to make sure records are kept up to date
Assist with weekly reporting on active campaigns, manage ad-hoc requests, and act as a liaison for customers and other internal teams (e.g., Pro Sales Team, Customer Success, Support)
Qualification
Required
2-4 years of experience in Sales or Customer Success, specifically in a cross-sell or up-sell capacity
12+ months of outbound calling experience is required
Ability to travel domestically 30% of the time to do Onsite visits
Strong interpersonal skills and a friendly, professional demeanor on the phone
The ability to effectively handle objections and clearly articulate the value proposition of add-on products with any level of detail or brevity
A tenacious work ethic with a desire to be a top performer, high level of social intelligence, passion, ambition, and a team-player mentality
Resourcefulness and adaptability to new responsibilities in a fast-paced work environment
Benefits
Flextime, recognition, and support for autonomous work
Holistic health and wellness benefits
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Support for Titans at all stages of life
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
2026-01-15
Company data provided by crunchbase