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LanguageLine Solutions · 19 hours ago

Senior Product Manager, Generative AI - Digital Recruiter

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

PSG Global Solutions is the world’s largest provider of outsourced recruiting support, and they are seeking a Senior Product Manager for their Generative AI Digital Recruiter project. This role involves leading the product strategy, localization, and integration of AI technologies to enhance recruiting processes globally.

Language LearningNatural Language ProcessingTranslation Service

Responsibilities

Define the global roadmap and feature localization strategy for the Conversational AI Digital Recruiter

Drive integration strategy with Workday and 3rd party applications, including CRM/ATS systems, to enable seamless data flow

Collaborate with regional teams to adapt workflows, automations, and language models for local markets

Act as the voice of the recruiter and candidate—grounding the roadmap in user research, call-listening, and feedback from PSG delivery teams, operation teams, and clients

Define and own product success metrics and KPIs (e.g., recruiter and candidate satisfaction, feature adoption, funnel conversion, time-to-configure new pathways, implementation effort) and partner with Analytics to measure and report impact

Prioritize features that support external sales efforts and existing client base with new feature additions, improve client outcomes (reduce time to hire, increase labor productivity), and improve ease of implementation (time and effort to implement new clients & AI use cases)

Align closely with Implementations, Support, and Change & Training teams to ensure new capabilities are launch-ready, well-documented, and easy to adopt

Partner with engineering and data teams to improve user experience, efficiency, and accuracy

Qualification

Product ManagementAI Product ExperienceWorkflow AutomationStakeholder ManagementProcess DigitizationAnalytical SkillsLocalization InitiativesCommunicationDecision-Making Skills

Required

8+ years in product ownership, preferably in HR technology, AI, or global SaaS platforms

Proven experience as a Product Manager / Senior Product Manager for data-heavy or AI-enabled products (e.g., conversational AI, automation, or workflow platforms)

Demonstrated ability to set clear product objectives, define KPIs, and make roadmap trade-offs using user, operational, and financial data

Expertise in process digitization, workflow automation, and enterprise integration (preferably Workday)

Strong stakeholder management across global and cross-functional teams

Experience leading multi-country rollouts or localization initiatives

Excellent communication, analytical, and decision-making skills

Ability to travel up to 20–30% for rollout planning and implementation