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Penn Medicine, University of Pennsylvania Health System · 2 hours ago

Associate Director Marketing Provider Program

Philadelphia, PA

Full-time

Onsite

Lead/Staff, Director/Executive

10+ years exp

Penn Medicine is dedicated to providing high-quality care, conducting innovative research, and educating future leaders in medicine. The Associate Director of Provider Data will lead a team responsible for maintaining accurate physician demographic records and oversee data integration to support provider profiles, ensuring quality and usability across various systems.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

Supervise, motivate, and provide insight to data coordinators responsible for validating and updating physician demographic information, ensuring team productivity and quality standards are met

Develop and maintain training materials and documentation, establishing clear goals and objectives for the team while providing regular feedback and performance evaluations

Manage and develop a team of data coordinators by supervising daily work, onboarding and coaching at least four direct reports, and ensuring productivity, quality, and mastery in provider profile management, user account administration, and client support

Foster strong employee engagement and professional growth through continuous feedback, training, and a supportive, high-performance team culture

Oversee the integration of multiple data sets and ad hoc sources to maintain a single, accurate demographic record for over 300K providers

Serve as the lead consultant for internal and external clients, ensuring proper understanding and use of provider records

Partner with your direct supervisor to manage vendor relationships, taking the lead as necessary to ensure effective collaboration

Maintain knowledge of new data sources within the health system, collaborating with the team to enhance provider records and plan for database improvements

Perform and oversee regular audits to ensure consistency and accuracy, managing all QA and testing activities related to the databases

Troubleshoot issues as they arise, working with partners to implement timely solutions

Develop and maintain clear internal and external documentation pertaining to provider management, including data sources, data flows, and maintenance schedules

Stay abreast of healthcare, marketing, and technology trends to serve as a knowledgeable leader and resource for the organization

Maintain proficiency in essential technology tools, including Salesforce, Databricks, SQL, and Excel, to effectively perform job responsibilities

Remains at the forefront of healthcare, marketing, and technology trends, leveraging your expertise to serve as a knowledgeable leader and resource within the organization

Harnesses proficiency in the latest technology tools to propose innovative methods for optimizing marketing technology platforms

Shapes the future by staying current on emerging marketing technologies and platforms

Qualification

Data ManagementVendor Relationship ManagementSalesforceSQLHealthcare ExperienceTeam LeadershipDocumentation ManagementProblem ResolutionTechnical ProficiencyIndustry Awareness

Required

Bachelor's degree

10 + years of experience working in a related field

3+ years of management experience

Preferred

Master's degree

Previous experience in a healthcare organization

Benefits

Comprehensive compensation and benefits program

Prepaid tuition assistance programs

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees