HealthHelp · 1 day ago
Director - Sourcing/Procurement Services & Account Management
United States
Full-time
Remote
Director/Executive
$200K/yr - $210K/yr
8+ years expWNS Global Services is a leading Business Process Management company, and they are seeking a Director of Sourcing/Procurement Services & Account Management. This senior leadership role involves overseeing procurement, sourcing, and account management to drive commercial success and client satisfaction.
Health Care
Responsibilities
Serve as the primary strategic contact for key client accounts
Build strong, trust-based relationships and act as an advisor on procurement and delivery matters
Lead business reviews, contract renewals, and long-term planning discussions
Align delivery and procurement solutions to meet client objectives and expectations
Own financial performance for assigned accounts, including revenue, margin, and cost controls
Develop and execute account growth plans
Identify upsell and cross-sell opportunities to expand services
Track and forecast account-level financials, ensuring commercial viability
Oversee procurement, sourcing, and delivery operations to ensure quality, compliance, and efficiency
Bring strong experience in category management, strategic sourcing, and end-to-end S2P processes, including contracting and sourcing execution
Added advantage if the candidate has deep knowledge or hands-on experience in specific categories — preferably Marketing, Logistics, or GPS (Professional Services)
Partner with operations, logistics, and category teams to optimize indirect procurement activities
Lead geographically distributed teams to maintain operational excellence
Develop strategic account plans covering growth, risk, retention, and profitability
Drive collaboration across sales, procurement, operations, finance, and leadership teams
Engage with senior stakeholders internally and externally, including C-level client leaders
Monitor client satisfaction and proactively resolve issues
Ensure high retention and renewal rates by delivering consistent value
Enhance customer lifetime value through strategic account planning
Lead and mentor teams across India, Costa Rica, and the U.S
Set clear responsibilities, KPIs, and performance expectations
Foster a culture of accountability, collaboration, and continuous improvement
Qualification
Required
Bachelors/Masters Degree in Business, Supply Chain, Logistics or related field required
8+ years' experience in procurement process
Extensive experience in procurement, sourcing, supply chain, or category management
Strong account management capability with P&L ownership experience
Proven record in account growth, retention, and commercial optimization
Excellent analytical, problem-solving, and strategic planning skills
Ability to manage global cross-functional teams and senior stakeholders
Skilled in both delivery operations and business development
Flexible, adaptable, and committed to a strong client-first mindset
Benefits
Medical, dental, and vision insurance
Paid time off (PTO), holidays, and sick leave
401(k) with company match or other retirement plan
Life and AD&D Insurance
Employee Assistance Program
Company
HealthHelp
HealthHelp collaborates with payors and providers to ensure patients receive the right care at the right place and at the right time.
10001+ employees
H1B Sponsorship
HealthHelp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2017-03-15Acquired
2008-01-01Private Equity
Leadership Team
Shea Helmle
Chief Executive Officer
Mark Conroy
Chief Information Officer
Recent News
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